Quick edit option disappearing

  • Resolved Ana Clara Gern

    (@anaclaragern)


    2 months, 3 weeks ago

    Hello, I noticed this week that the “quick edit” option on Woocommerce had disappeared from my website, and after testing many other plugins, realized this was the one causing this issue. When I deactivate the plugin, the quick edit option reappears.

    I tried replying to an older topic regarding this, but I can’t see my reply there anymore and the topic has been locked. It said that the issue had been resolved and the update was coming soon, but that was almost 3 weeks ago, so I’m not sure if it has been released. I’m using version 1.5.2, could you help me?

Viewing 7 replies - 1 through 7 (of 7 total)
  • rnkdsh

    (@rnkdsh)

    2 months, 3 weeks ago

    Hi, I’m the author of the old topic. We’re still facing this issue. Not sure why the threads are getting locked and marked as resolved when the developers have not released the fix. Hopefully this gets fixed and released asap. Until then, we need to temporarily deactivate Emailkit to “quick edit” unfortunately.

    Thread Starter Ana Clara Gern

    (@anaclaragern)

    2 months, 3 weeks ago

    @rnkdsh Thank you for letting me know you’re still experiencing it! Yes, for the moment that’s what I’m doing, deactivating and then activating the plugin again, but it’s such a hassle because I have to use quick edit very often. Really hope this is resolved soon.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    2 months, 3 weeks ago

    Dear @anaclaragern & @rnkdsh

    Thank you for reaching out to us, and we sincerely apologize for any inconvenience caused by the plugin.

    I understand your concern and want to inform you that we encountered the same issue in our development environment. The good news is that our development team has already fixed it, though we haven’t released the update yet due to other tasks. Rest assured, we will release a new version with this fix soon. However, if you need an immediate solution, please contact our plugin help desk, and we will provide you with a build version. I hope this clarifies the situation. Your patience & cooperation in this matter are greatly appreciated.

    Best Regards,
    Reju

    rnkdsh

    (@rnkdsh)

    2 months, 3 weeks ago

    @reedwanul thanks for the quick response, however it’s been a while since I received the exact same response. Is it not possible to make a quick release with a fix and then continue on other features/updates? I’m sure many users are facing this while they are trying to figure out what’s causing the issue.

    Also, I noticed my previous thread on this topic got locked with “Resolved” status which is incorrect as it is not resolved yet for us. The locking of the thread is preventing other users (including @anaclaragern) to reply to it. Would appreciate if you would unlock the thread and not mark it as resolved until it actually fixes our issues.

    Lastly, can you provide an ETA regarding when the fix will be released? Thanks.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    2 months, 3 weeks ago

    Dear @rnkdsh & @anaclaragern ,

    I hope you are doing well, and I understand your concern. Once we complete the task and create a build version, we will close the thread with a message stating that the release is imminent. If anyone needs an immediate solution, they can contact the plugin helpdesk for the build version. However, I am sharing the build version here: https://d.pr/f/wtYYI4. Please download and activate this version. For instructions on how to activate this build version, please refer to this video: https://d.pr/v/8Gg00u. After following these instructions, I hope your issue will be resolved. Your patience and cooperation in this matter are greatly appreciated.

    Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP.

    Kind Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    2 months, 3 weeks ago

    Dear @anaclaragern & @rnkdsh ,

    I hope this message finds you well. One day ago, I sent a builder version to fix the quick edit option. I am happy to inform you that we have now officially published a new version addressing this issue. Please update to the latest version to receive this fix and other updates. Your patience and cooperation throughout this process are greatly appreciated.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    2 months ago

    Dear @anaclaragern & @rnkdsh ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 7 replies - 1 through 7 (of 7 total)
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