• Resolved jeromeb

    (@jeromeb)


    One of our team members updated our site to WooCommerce 3.3.3 (from 2.5.x) before testing the update on our development site and now we have a problem with PayPal integration (WooCommerce > Settings > Checkout > PayPal). After the update, when an order has more than 9 different items in it, PayPal only receives a truncated list of items on a single item line rather than the full list of items as before. Unfortunately, our workflow relies on PayPal having full item details. How can we restore full item details when there are more than 9 different items in the cart?

    Thanks!

    Here is the system report:

    
    ### WordPress Environment ###
    
    Home URL: http://turtletreeseed.org
    Site URL: http://turtletreeseed.org
    WC Version: 3.3.3
    Log Directory Writable: ✔
    WP Version: 4.9.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.1.4
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.19.7
    NSS/3.27.1
    
    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.51 - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.3.3
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Total Database Size: 122.98MB
    Database Data Size: 70.95MB
    Database Index Size: 52.03MB
    wp_woocommerce_sessions: Data: 0.19MB + Index: 0.01MB
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items: Data: 2.52MB + Index: 1.35MB
    wp_woocommerce_order_itemmeta: Data: 18.94MB + Index: 13.59MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
    wp_woocommerce_tax_rate_locations: Data: 0.17MB + Index: 0.20MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB
    wp_comments: Data: 1.52MB + Index: 0.89MB
    wp_flag_album: Data: 0.00MB + Index: 0.00MB
    wp_flag_comments: Data: 0.00MB + Index: 0.00MB
    wp_flag_gallery: Data: 0.00MB + Index: 0.00MB
    wp_flag_pictures: Data: 0.00MB + Index: 0.00MB
    wp_links: Data: 0.02MB + Index: 0.02MB
    wp_options: Data: 7.16MB + Index: 3.02MB
    wp_postmeta: Data: 20.55MB + Index: 21.91MB
    wp_posts: Data: 4.52MB + Index: 1.33MB
    wp_srzfb_albums: Data: 0.00MB + Index: 0.00MB
    wp_srzfb_galleries: Data: 0.00MB + Index: 0.00MB
    wp_termmeta: Data: 0.05MB + Index: 0.04MB
    wp_terms: Data: 0.08MB + Index: 0.09MB
    wp_term_relationships: Data: 0.23MB + Index: 0.16MB
    wp_term_taxonomy: Data: 0.08MB + Index: 0.11MB
    wp_usermeta: Data: 14.42MB + Index: 8.89MB
    wp_users: Data: 0.48MB + Index: 0.38MB
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 560
    custom_css: 1
    customize_changeset: 3
    jetpack_migration: 2
    nav_menu_item: 113
    page: 37
    post: 8
    product: 439
    product_variation: 1205
    revision: 160
    safecss: 1
    shop_order: 4933
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (16) ###
    
    Akismet Anti-Spam: by Automattic – 4.0.3
    BackupBuddy: by iThemes – 8.2.2.4
    Child Theme Configurator: by Lilaea Media – 2.2.8.1
    Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.17
    Constant Contact Forms by MailMunch: by MailMunch – 2.0.8
    Instagram Widget: by It Spiders – 1.0
    Jetpack by WordPress.com: by Automattic – 5.9
    Srizon Facebook Album: by Afzal – 3.3
    Storefront Designer: by WooThemes – 1.4.2 – 1.8.4 is available
    Storefront WooCommerce Customiser: by WooThemes – 1.3.0 – 1.9.2 is available – Not tested with the active version of WooCommerce
    WooCommerce - Minimum/Maximum Quantities: by WPElite Technology – 1.0.0 – Not tested with the active version of WooCommerce
    WooCommerce - Autocomplete Orders: by Serious Plugins – 1.1.4 – Not tested with the active version of WooCommerce
    WooCommerce Custom Bulk Discount Per Product: by Darielis – 1.1 – Not tested with the active version of WooCommerce
    WooCommerce Table Rate Shipping: by Bolder Elements – 3.6.4 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.3.3
    Yoast SEO: by Team Yoast – 7.0.2
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Storefront Child
    Version: 1.0.1426620430
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 1.6.0 – 2.2.8 is available
    Parent Theme Author URL: http://www.woothemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    

    The page I need help with: [log in to see the link]

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Viewing 8 replies - 1 through 8 (of 8 total)
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