• Resolved pepamoreno

    (@pepamoreno)


    ¡Ojo! Parece que ocurrió un problema al volver a conectar tu sitio con Facebook. Por favor, haz clic aquí para intentarlo de nuevo, o ponte en contacto con nuestro equipo de soporte para obtener ayuda.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Amelia B. a11n

    (@ameliabriscoe)

    Hi @pepamoreno

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Can you also send us a screenshot of the error that you are seeing and what steps you have taken before seeing the error.

    Please this happen to.me also. Help

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.padeltime.cl
    Site address (URL): https://www.padeltime.cl
    WC Version: 5.1.0
    REST API Version: ✔ 5.1.0
    WC Blocks Version: ✔ 4.4.3
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.3.0
    Log Directory Writable: ✔
    WP Version: ❌ 5.4.4 - Hay una versión nueva de WordPress disponible (5.7)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.25 - Recomendamos usar la versión 7.2 o superior de PHP para un mayor rendimiento y seguridad. Cómo actualizar tu versión de PHP
    PHP Post Max Size: 260 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.19.7
    NSS/3.44
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.3.0
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 34.11MB
    Tamaño de los datos de la base de datos: 30.10MB
    Tamaño del índice de la base de datos: 4.01MB
    wp_woocommerce_sessions: Datos: 0.09MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_order_items: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_order_itemmeta: Datos: 0.03MB + Índice: 0.02MB + Motor MyISAM
    wp_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_actionscheduler_actions: Datos: 0.98MB + Índice: 0.25MB + Motor MyISAM
    wp_actionscheduler_claims: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_actionscheduler_groups: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_actionscheduler_logs: Datos: 0.49MB + Índice: 0.33MB + Motor MyISAM
    wp_asgardalerts_insta_Profile: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
    wp_asgardalerts_insta_SocialNetwork: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_basel_wishlists: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_basel_wishlist_products: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_commentmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_comments: Datos: 0.02MB + Índice: 0.01MB + Motor MyISAM
    wp_elfsight_instagram_feed_ig_user: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_elfsight_instagram_feed_widgets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_cache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_comments: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_image_cache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_options: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_posts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_post_media: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_snapshots: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_streams: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_ffi_streams_sources: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_itsec_distributed_storage: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_itsec_fingerprints: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_itsec_geolocation_cache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_itsec_lockouts: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_itsec_logs: Datos: 0.74MB + Índice: 0.12MB + Motor MyISAM
    wp_itsec_mutexes: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_itsec_opaque_tokens: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_itsec_temp: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_itsec_user_groups: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_mailchimp_carts: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_mailchimp_jobs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_options: Datos: 5.63MB + Índice: 0.17MB + Motor MyISAM
    wp_postmeta: Datos: 10.66MB + Índice: 1.45MB + Motor MyISAM
    wp_posts: Datos: 4.01MB + Índice: 0.38MB + Motor MyISAM
    wp_revslider_css: Datos: 0.09MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_css_bkp: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_layer_animations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_layer_animations_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_navigations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_navigations_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_sliders: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_sliders_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_slides: Datos: 0.27MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_slides_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_static_slides: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_revslider_static_slides_bkp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_shipit: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_termmeta: Datos: 0.02MB + Índice: 0.02MB + Motor MyISAM
    wp_terms: Datos: 0.01MB + Índice: 0.02MB + Motor MyISAM
    wp_term_relationships: Datos: 0.04MB + Índice: 0.10MB + Motor MyISAM
    wp_term_taxonomy: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_usermeta: Datos: 0.12MB + Índice: 0.07MB + Motor MyISAM
    wp_users: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_user_shipit: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_admin_notes: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_admin_note_actions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_category_lookup: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wc_customer_lookup: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_order_coupon_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_order_product_lookup: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wc_order_stats: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wc_order_tax_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_product_meta_lookup: Datos: 0.08MB + Índice: 0.14MB + Motor MyISAM
    wp_wc_reserved_stock: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_tax_rate_classes: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfblockediplog: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfblocks7: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfconfig: Datos: 2.09MB + Índice: 0.02MB + Motor MyISAM
    wp_wfcrawlers: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wffilechanges: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wffilemods: Datos: 2.68MB + Índice: 0.53MB + Motor MyISAM
    wp_wfhits: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
    wp_wfhoover: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfissues: Datos: 0.04MB + Índice: 0.01MB + Motor MyISAM
    wp_wfknownfilelist: Datos: 1.44MB + Índice: 0.16MB + Motor MyISAM
    wp_wflivetraffichuman: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wflocs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wflogins: Datos: 0.02MB + Índice: 0.01MB + Motor MyISAM
    wp_wfls_2fa_secrets: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wfls_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wfnotifications: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfpendingissues: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfreversecache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfsnipcache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfstatus: Datos: 0.13MB + Índice: 0.05MB + Motor MyISAM
    wp_wftrafficrates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpforms_tasks_meta: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
    wp_wpmelon_advbedit_temp: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_yith_wcwl: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_yith_wcwl_lists: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    
    ### Post Type Counts ###
    
    attachment: 2584
    cms_block: 4
    custom_css: 4
    customize_changeset: 10
    cwginstocknotifier: 26
    jetpack_migration: 2
    jp_img_sitemap: 2
    jp_img_sitemap_index: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mc4wp-form: 1
    nav_menu_item: 85
    page: 25
    portfolio: 15
    post: 1
    product: 219
    product_variation: 305
    revision: 250
    shop_coupon: 1
    shop_order: 22
    shop_order_refund: 1
    vc4_templates: 2
    wpcf7_contact_form: 9
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (34) ###
    
    Akismet Anti-Spam: por Automattic – 4.1.6
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: por codewoogeek – 1.10.0
    XTEMOS Post Types plugin: por  – 1.12
    Contact Form 7: por Takayuki Miyoshi – 5.2
    Facebook for WooCommerce: por Facebook – 2.3.4
    Google Analytics for WordPress by MonsterInsights: por MonsterInsights – 7.11.0
    HookMeUp – Additional Content for WooCommerce: por GetBowtied – 1.3.0
    GSheet For Woo Importer: por Oleg Apanovich – 1.0.0
    iThemes Security Pro: por iThemes – 6.6.1
    Jetpack by WordPress.com: por Automattic – 8.7.1
    WPBakery Page Builder: por Michael M - WPBakery.com – 6.2.0
    Loco Translate: por Tim Whitlock – 2.4.0
    MC4WP: Mailchimp for WordPress: por ibericode – 4.8.3
    MainWP Child: por MainWP – 4.0.7.1
    Ocean Instagram: por OceanWP – 1.0.5
    OptinMonster API: por OptinMonster Team – 1.9.9
    Product CSV Import Export (BASIC): por WebToffee – 1.8.1
    Really Simple SSL: por Really Simple Plugins – 3.3.4
    Rearrange Woocommerce Products: por Aslam Doctor – 2.3.6
    Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.3
    Slider Revolution: por ThemePunch – 6.2.1
    SVG Segura: por Daryll Doyle – 1.9.9
    Scraper: por wpBots – 1.1.3
    Shipit: por Shipit – 2.6.5
    Smart Image Resize for WooCommerce: por Nabil Lemsieh – 1.4.1
    Tawk.to Live Chat: por Tawkto – 0.4.3
    WooCommerce Dynamic Pricing & Discounts: por RightPress – 2.2.1
    WooCommerce Admin: por WooCommerce – 1.3.0
    WooCommerce Advanced Bulk Edit: por George Iron – 4.4.2
    WooSwatches - Woocommerce Color or Image Variation Swatches: por woomatrix – 2.8.7
    Mercado Pago payments for WooCommerce: por Mercado Pago – 4.2.1
    Transbank Webpay Plus: por Transbank – 2.5.3
    WooCommerce: por Automattic – 5.1.0
    WPForms Lite: por WPForms – 1.6.1
    
    ### Inactive Plugins (17) ###
    
    Asgard Instagram Alerts Builder: por Odin Design Themes – 1.0.0
    Chilexpress Shipping for WooCommerce: por Whooo & contributors – 1.4.22
    Elfsight Instagram Feed CC: por Elfsight – 3.8.6
    Envato Market: por Envato – 2.0.3
    Grace: Instagram Feed Gallery for WordPress: por Looks Awesome – 1.1.13
    Hello Dolly: por Matt Mullenweg – 1.7.2
    Mailchimp for WooCommerce: por Mailchimp – 2.4.1
    MOJO Marketplace: por Mike Hansen – 1.5.3
    One Click Demo Import: por ProteusThemes – 2.5.2
    Shopkeeper Extender: por GetBowtied – 1.5.7
    Shopkeeper Portfolio Addon: por GetBowtied – 1.2.6
    UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.16.26
    
    Weglot Translate: por Weglot Translate team – 3.1.8
    Woocommerce Easy Checkout Fields Editor: por phppoet – 1.4.0
    Wordfence Security: por Wordfence – 7.4.9
    WP Scraper: por Robert Macchi – 5.5
    YITH WooCommerce Wishlist: por YITH – 3.0.11
    
    ### Must Use Plugins (1) ###
    
    Endurance Page Cache: por Mike Hansen – 2.0.5
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CLP ($)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base de la tienda: #2876 - /tienda-de-padel/
    Carrito: #2953 - /cart/
    Finalizar compra: #2877 - /checkout/
    Mi cuenta: #2878 - /my-account/
    Términos y condiciones: #3 - /pages/terminos-y-condiciones/
    
    ### Theme ###
    
    Name: Basel
    Version: 5.2.0
    Author URL: http://themeforest.net/user/xtemos
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: basel/woocommerce/archive-product.php
    basel/woocommerce/cart/cart.php
    La  version 3.0.0 de basel/woocommerce/cart/cross-sells.php está obsoleta. La versión del núcleo es la 4.4.0
    basel/woocommerce/cart/mini-cart.php
    basel/woocommerce/checkout/form-checkout.php
    basel/woocommerce/checkout/thankyou.php
    basel/woocommerce/content-product.php
    basel/woocommerce/content-single-product.php
    basel/woocommerce/content-widget-product.php
    basel/woocommerce/emails/customer-processing-order.php
    basel/woocommerce/global/breadcrumb.php
    basel/woocommerce/global/form-login.php
    La  version 3.6.0 de basel/woocommerce/global/quantity-input.php está obsoleta. La versión del núcleo es la 4.0.0
    basel/woocommerce/loop/loop-end.php
    basel/woocommerce/loop/loop-start.php
    basel/woocommerce/loop/no-products-found.php
    basel/woocommerce/loop/orderby.php
    basel/woocommerce/loop/pagination.php
    basel/woocommerce/loop/sale-flash.php
    La  version 3.6.0 de basel/woocommerce/myaccount/form-login.php está obsoleta. La versión del núcleo es la 4.1.0
    basel/woocommerce/product-searchform.php
    basel/woocommerce/single-product/add-to-cart/variable.php
    basel/woocommerce/single-product/meta.php
    basel/woocommerce/single-product/product-image.php
    basel/woocommerce/single-product/product-thumbnails.php
    basel/woocommerce/single-product/related.php
    basel/woocommerce/single-product/sale-flash.php
    basel/woocommerce/single-product/tabs/tabs.php
    basel/woocommerce/single-product/title.php
    basel/woocommerce/single-product/up-sells.php
    basel/woocommerce/single-product.php
    La  version 2.6.1 de basel/woocommerce/content-product_cat.php está obsoleta. La versión del núcleo es la 4.7.0
    
    Outdated Templates: ❌
    					
    					
    						Aprende cómo actualizar
    
    ### Action Scheduler ###
    
    Completo: 1.940
    Oldest: 2021-03-03 13:00:23 -0300
    Newest: 2021-04-01 13:54:44 -0300
    
    Pendiente: 10
    Oldest: 2021-04-01 14:01:23 -0300
    Newest: 2021-04-01 14:50:16 -0300
    
    ### Status report information ###
    
    Generated at: 2021-04-01 14:01:25 -03:00
    
    Thread Starter pepamoreno

    (@pepamoreno)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://pepamoreno.com
    Site address (URL): https://pepamoreno.com
    WC Version: 5.1.0
    REST API Version: ✔ 5.1.0
    WC Blocks Version: ✔ 4.4.3
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.0.2
    Log Directory Writable: ✔
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.46 (Unix)
    PHP Version: 7.4.16
    PHP Post Max Size: 76 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 4000
    cURL Version: 7.75.0
    OpenSSL/1.1.1j
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: f1bw_
    Tamaño total de la base de datos: 9.30MB
    Tamaño de los datos de la base de datos: 6.93MB
    Tamaño del índice de la base de datos: 2.37MB
    f1bw_woocommerce_sessions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    f1bw_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_order_itemmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    f1bw_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_actionscheduler_actions: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
    f1bw_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_actionscheduler_logs: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    f1bw_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_options: Datos: 4.02MB + Índice: 0.14MB + Motor InnoDB
    f1bw_postmeta: Datos: 1.52MB + Índice: 0.77MB + Motor InnoDB
    f1bw_posts: Datos: 0.45MB + Índice: 0.06MB + Motor InnoDB
    f1bw_termmeta: Datos: 0.13MB + Índice: 0.17MB + Motor InnoDB
    f1bw_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_term_relationships: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
    f1bw_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_usermeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    f1bw_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    f1bw_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    f1bw_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    f1bw_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    attachment: 55
    custom_css: 2
    customize_changeset: 7
    et_pb_layout: 6
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 3
    page: 11
    post: 1
    product: 71
    product_variation: 78
    project: 1
    revision: 12
    seedprod: 1
    shop_coupon: 1
    shop_order: 13
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (8) ###
    
    Facebook for WooCommerce: por Facebook – 2.3.5
    Jetpack by WordPress.com: por Automattic – 9.5
    Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.20.6
    Strato Assistant: por Strato – 5.7.0
    WooCommerce PayPal Payments: por WooCommerce – 1.2.1
    WooCommerce Shipping & Tax: por Automattic – 1.25.10
    WooCommerce: por Automattic – 5.1.0
    WordPress Importer: por wordpressdotorg – 0.7
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: por  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base de la tienda: #2504 - /tienda-online/
    Carrito: #44 - /carrito/
    Finalizar compra: #45 - /finalizar-compra/
    Mi cuenta: #46 - /mi-cuenta/
    Términos y condiciones: #956 - /envios-y-devoluciones/
    
    ### Theme ###
    
    Name: Divi
    Version: 4.9.3
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Completo: 42
    Oldest: 2021-04-01 15:35:38 +0000
    Newest: 2021-04-02 08:09:32 +0000
    
    En curso: 1
    Oldest: –
    Newest: –
    
    ### Status report information ###
    
    Generated at: 2021-04-02 09:26:50 +00:00
    
    Plugin Support Sol J. a11n

    (@solstudioim)

    @cbetteley

    Thanks for sharing your site status report.

    The solution for this is to reset everything on Facebook for Woo and then try to reconnect.

    To do that we need to manually empty the data used for the previous connection to Facebook.

    Please go to https://yoursitedomain.com/wp-admin/options.php and then search the following fields, and empty each field value then scroll down to click the save button.

    wc_facebook_external_business_id
    wc_facebook_system_user_id
    wc_facebook_business_manager_id
    wc_facebook_commerce_merchant_settings_id
    wc_facebook_page_access_token
    wc_facebook_page_id
    wc_facebook_pixel_id

    Then please try to reconnect!

    Let me know how it goes.`

    Thread Starter pepamoreno

    (@pepamoreno)

    Now, I can´t end the process to integrate with facebook.

    It is the state report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://pepamoreno.com
    Site address (URL): https://pepamoreno.com
    WC Version: 5.1.0
    REST API Version: ✔ 5.1.0
    WC Blocks Version: ✔ 4.4.3
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.0.2
    Log Directory Writable: ✔
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.46 (Unix)
    PHP Version: 7.4.16
    PHP Post Max Size: 76 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 4000
    cURL Version: 7.75.0
    OpenSSL/1.1.1j
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: f1bw_
    Tamaño total de la base de datos: 9.53MB
    Tamaño de los datos de la base de datos: 7.14MB
    Tamaño del índice de la base de datos: 2.39MB
    f1bw_woocommerce_sessions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    f1bw_woocommerce_order_items: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_order_itemmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    f1bw_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_actionscheduler_actions: Datos: 0.06MB + Índice: 0.11MB + Motor InnoDB
    f1bw_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_actionscheduler_logs: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_commentmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_comments: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    f1bw_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_options: Datos: 4.02MB + Índice: 0.16MB + Motor InnoDB
    f1bw_packlink_entity: Datos: 0.14MB + Índice: 0.00MB + Motor InnoDB
    f1bw_postmeta: Datos: 1.52MB + Índice: 0.77MB + Motor InnoDB
    f1bw_posts: Datos: 0.48MB + Índice: 0.06MB + Motor InnoDB
    f1bw_termmeta: Datos: 0.13MB + Índice: 0.17MB + Motor InnoDB
    f1bw_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_term_relationships: Datos: 0.05MB + Índice: 0.02MB + Motor InnoDB
    f1bw_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_usermeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    f1bw_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    f1bw_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    f1bw_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    f1bw_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    f1bw_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    f1bw_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    f1bw_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    attachment: 177
    custom_css: 2
    customize_changeset: 15
    et_pb_layout: 6
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 3
    page: 11
    post: 1
    product: 71
    product_variation: 78
    project: 1
    revision: 15
    seedprod: 1
    shop_coupon: 1
    shop_order: 13
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (9) ###
    
    Facebook for WooCommerce: por Facebook – 2.3.5
    Jetpack by WordPress.com: por Automattic – 9.5
    Limit Login Attempts Reloaded: por Limit Login Attempts Reloaded – 2.20.6
    Packlink PRO Shipping: por Packlink Shipping SL – 3.1.3
    Strato Assistant: por Strato – 5.7.0
    WooCommerce PayPal Payments: por WooCommerce – 1.2.1
    WooCommerce Shipping & Tax: por Automattic – 1.25.10
    WooCommerce: por Automattic – 5.1.0
    WordPress Importer: por wordpressdotorg – 0.7
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: por  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base de la tienda: #2504 - /tienda-online/
    Carrito: #44 - /carrito/
    Finalizar compra: #45 - /finalizar-compra/
    Mi cuenta: #46 - /mi-cuenta/
    Términos y condiciones: #956 - /envios-y-devoluciones/
    
    ### Theme ###
    
    Name: Divi
    Version: 4.9.3
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Completo: 71
    Oldest: 2021-04-01 15:35:38 +0000
    Newest: 2021-04-02 16:44:48 +0000
    
    ### Status report information ###
    
    Generated at: 2021-04-02 16:44:59 +00:00
    

    Hi @pepamoreno,

    To manually reset Facebook, a few things can be done:

    – there is a plugin to do this at this link. Install it and run it, and it will reset Facebook to allow for re-syncing of products.

    – For just the product reset (and not the entire plugin) there is a snippet that can be placed in your theme’s functions.php file at this link.

    The former will reset everything, the latter will reset just the products. If Facebook is hanging just on the product sync, run the second option (the snippet). If it is freezing overall and not responding, run the first option (the plugin).

    Let us know the results!

    Thread Starter pepamoreno

    (@pepamoreno)

    Doesn´t work. I am going to talk to facebook team too. I comment you again when I have a answer. Thanks.

    Ok, we’ll await your update.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @pepamoreno

    Just checking in here to see if you’ve had an update?

    Thanks,

    Thread Starter pepamoreno

    (@pepamoreno)

    Hi, Facebook´s team is checking the problem, yet.

    I decided to upload the product by hand. I can not wait. The problem continue to integrate “facobook for woocommerce” with facebook.

    mother.of.code

    (@imazed)

    The Mother of Code

    Thanks for letting us know! It’s understandable that you want to move forward – do let us know if you find out anything else!

    Plugin Support AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Problema al conectar tu sitio con facebook’ is closed to new replies.