• Dear Support Team,

    I am writing to report an issue I am experiencing with price add-ons and decimals. I have created an extra option called “Gift Wrap” that should add a price of €2.50 to the product total. However, the add-on is only adding €2.00.

    Here you can see the video: https://streamable.com/oi39vb

    I have tried setting the price of the “Gift Wrap” extra to €2.50 in the plugin settings, but the final price still does not reflect the correct amount. I have also tried using different decimal separators (“.”, “,”), but the issue persists.

    I have tested the issue on multiple browsers and devices, and the problem persists. I have also cleared my browser cache and cookies, but the issue remains.

    I would appreciate it if you could investigate this issue and provide a solution as soon as possible.

    Thank you for your time and attention to this matter.

    Sincerely,
    Virna

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Alessio Torrisi

    (@alessio91)

    Hello there,

    I’m sorry for this late reply. The video is no longer available, could you share it again, please?

Viewing 1 replies (of 1 total)
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