• Resolved OMD2

    (@omd2)


    The number of columns setting is not being respected for iPad portrait screen sizes. I created a post carousel with 1 column, showing one item at a time. It works great except for when tested on iPad in portrait orientation where it switches to a 2 column layout. I just replicated this issue on your live demo site as well. My own site is in development and cannot be linked to here.

    Steps to reproduce:

    1. Create a post carousel slider
    2. set columns to 1
    3. create two or more sample posts
    4. view the page in ipad portait dimensions
    5. observe the columns snap to 2 col layout.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @omd2,

    Thanks for getting in touch with us. We have separate number of columns settings for the desktop ,tablet and mobile. Please ensure that you have the number of columns is 1 for the tablet also, here is the reference video: https://d.pr/v/Dth2qv

    Please try and let me know how it goes.

    Have a nice day!

    Thread Starter OMD2

    (@omd2)

    Ok I just found that setting. I suspected this might be it but couldn’t find the setting for it. It’s absolutely tiny! Would be great if this setting was more obvious.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @omd2,

    I am glad to know that it is working for you. We’d love to take this as a suggestion. I will surely convey your feedback to our concerned developers. We are always keen to listen to our customers and to receive their feedback. This is the best way to improve our products and services and maintain our client’s satisfaction. 🙂

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.