Plugin Not working

  • Resolved Frog Eat Fly

    (@zerozendesign)


    4 years, 10 months ago

    Hey there,
    I have installed the plugin but it always shows no events found. Token is fine as well. but from a week it only show events not found though there are working events.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author fullworks

    (@fullworks)

    4 years, 10 months ago

    Hi,

    If it is showing ‘no events found’ then the call to Eventbrite is returned no events.

    To stop a call to Eventbrite being made every time some one visits your site ( and thus slowing it down ) the calls are cached.

    It you set up Events after first running the plugin, it may be that no events are in the cache.

    To clear the cache in the free version, you can deactivate the plugin and reactivate.

    Some other common issues are
    – all future events are ‘draft’
    – all future events are ‘private’

    Please take a look through the trouble shooting documentation
    https://fullworks.net/docs/display-eventbrite-events-in-wordpress/troubleshooting/

    If you would like direct, hands on support, you can always upgrade to the 14 day free trial.

    • This reply was modified 4 years, 10 months ago by fullworks.
    • This reply was modified 4 years, 10 months ago by fullworks.
    Plugin Author fullworks

    (@fullworks)

    4 years, 10 months ago

    Hi,

    I have investigated your events and all the future events are listed as private.

    Display of private events is not a feature of the free version of the plugin.

    Alan

Viewing 2 replies - 1 through 2 (of 2 total)
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