Password Reset Redirect Loop

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    5 months ago

    Hi @cmullins94,

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?
    2. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> Settings -> General -> and send a full screenshot from there (please make sure all the settings from that page can be seen)?
    3. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> E-Mails -> Member Emails -> and send a full screenshot from there (please make sure all the settings from that page can be seen, especially the Recover Password Email template)?

    You can use a site like https://snipboard.io/ to share the screenshots.

    Best regards,

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