OK, but kind of sleazy up sell. Didn’t use

  • susansnee

    (@susansnee)


    4 months, 1 week ago

    Apparently the developer is super confident that he will get good reviews. I am only writing this because of the persistent and heavy-handed insistence that I write the review ‘cuz “he deserves it”. Well, maybe he does. Every step of the form creation process I was told how fabulous and easy it was– until it wasn’t, until I needed to sign up for Pro to make it “one click easy” or I could struggle through some complicated manual. It felt super bait switchy to me. So here is your review, developer guy. The form creation seemed ok and I probably would have given it a 3 star rating, but you lost points on the kind of sleazy feel of the up sell. And I would have kept my opinion to myself if you hadn’t continued to solicit for a review, so there is that. If I can’t find a decent alternative, I will probably eventually use this. But I am for sure going to explore my options first.

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  • Plugin Support Pranali Patel

    (@pranalipatel)

    4 months, 1 week ago

    Hi @susansnee,

    Thanks for sharing your honest feedback with us. We very much value all insights and feedback, especially things we need to improve. It helps make WPForms better for everyone.

    I am sorry to hear that you struggled to set up your forms. Could you please provide additional details about which feature or setting you found difficult to understand, and where you found the documentation lacking in clarity? If you could provide a link to the documentation, we would be able to share this feedback with our team for further improvement. Please feel free to pinpoint any specific sections that you find confusing, as this will greatly assist us in our efforts to enhance the documentation.

    Thanks for sharing your thoughts on our form creation process as well as our admin notices, and I apologise if you found these notices intrusive. Your input is important to us, and we’ll certainly pass along your comments to our development team for consideration. We continuously aim to improve our offerings based on user experiences and preferences.

    Kind regards,

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