Not working with WP Rocket and Cloudflare Business

  • Resolved taranalex

    (@taranalex)


    4 years, 4 months ago

    Hello der developers,

    You guy’s are doing such a great job. Thank you very much for developing this Helpful plugin.

    But, we can not make it working actually. I think it’s because of WP Rocket and Cloudflare. I’ve no idea how to make it work. When we want to vote, noting happen.

    Can you pelase give us some advice if we have to set up something on WP Rocket? Or on Cloudflare?

    The problem is it’s take time to validate the vote. Sometimes very long.

    Thank you very very much and all the best to you.

    Alex, UN Officer.
    CEO/President/Founder of the Fair Future Foundation NGO
    Under the supervision of the Federal Supervisory Authority for Foundations – Federal Department of Home Affairs (FDHA)
    Free Healthcare for people in need
    State Approved Foundations in Switzerland and in Indonesia
    Route d’Yvonand 8B
    1522 Lucens – vd – Switzerland

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Pixelbart

    (@pixelbart)

    4 years, 4 months ago

    @taranalex

    WP Rocket seems to be known to not work with all plugins, especially when Javascript is minified and summarized.

    Have you already tested if Helpful works when you disable this feature?

    Also, no more cookies are stored that Helpful needs to identify the user.

    It may also help if you exclude Helpful’s Javascript from the process. You can find the file here: /wp-content/plugins/helpful/core/assets/js/helpful.js

Viewing 1 replies (of 1 total)
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