Not working with woocommerce child email template

  • zcoder

    (@zcoder)


    4 years, 5 months ago

    Hi. Love your work.
    Im having difficulty, removing billing address from the “Processing order” template. So I had wordpress make a template copy for me in my child theme and I have altered the template which should overwrite the current one.
    jupiterx-child/woocommerce/emails/customer-processing-order.php

    But no matter what I do, your plugin does not see the new changes. I guess it keeps seeing the parent one residing in the woocommerce original folder.

    What can I do? I cleared all the cache and everything.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • hannah

    (@hannahritner)

    4 years, 5 months ago

    Hey,
    Try adding this to your custom css box in the Custom Styles tab:

    .email-id-customer_processing_order table#addresses {
    display: none;
}

    Does that work for you?

    Hannah

    Thread Starter zcoder

    (@zcoder)

    4 years, 5 months ago

    Hi. thanks for the quick response. But if i use CSS, that will have no effect on the actual email. CSS is only good while im viewing it on the site, doesn’t it?

    Any idea, why the plugin is not using the child theme files of woocommerce?
    Thanks.

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    4 years, 5 months ago

    Hey @zcoder
    If you override the template in your child theme that would override this plugin. The address part of the email is not located in the customer-processing-order.php template. There is just a hook there for it. Can you send me an email of what you are seeing and a copy of the template and how you’ve edited it.

    info@kadencewp.com

    Thanks!

    Also in regards to css, it would effect the email.

    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
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