Not working anymore

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  • Plugin Support File Manager Support

    (@filemanagersupport)

    5 months, 2 weeks ago

    Hi Jules Colle,

    Thank you for contacting us. We are here to help you.

    Could you please share which file manager version you were using before upgrading to the current one?

    To troubleshoot the issue, we need some information from you. Please do the following:

    • Go to the preference in the wp file manager and take a full page screenshot.
    • Turn on debug logs on your website by following this guide: [Debugging in WordPress]
    • Repeat the steps that caused the error and save the debug.logs file.

    Please email us the screenshot and the debug.logs file at support@filemanagerpro.io.

    Best,
    WP File Manager Support Team

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