Not exporting everything it should be

  • Resolved emgb_520

    (@emgb_520)


    1 month ago

    I am trying to use this plugin to export products with many custom fields from my client’s website. There is a “PDF” field. Every single product (over 6 thousand) has PDF associated with it. When I try to export, though, for some reason it only picks up that ~700 of them have PDFs. Why is this happening and how can I fix it?

    Thanks.

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  • Plugin Author WP All Import

    (@wpallimport)

    1 month ago

    Hi @emgb_520,

    When I try to export, though, for some reason it only picks up that ~700 of them have PDFs. Why is this happening and how can I fix it?

    Unfortunately, we’d have to run tests with your data to understand why that’s happening. Please open a support request via http://www.wpallimport.com/support/ and we’ll help out there.

Viewing 1 replies (of 1 total)
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