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Resolved jpospina
(@jpospina)

8 years, 10 months ago

Hi Team Heateor!

Firefox is acting up again… The FB connect button is suddenly not working.

I’m getting a message on https://johnpaulospina.com that reads

ReferenceError: FB is not defined

It references this line of code in the plugin’s facebook.js file

function theChampAuthUserFB(){FB.getLoginStatus(theChampFBCheckLoginStatus)}function theChampFBCheckLoginStatus(response){if(response&&response.status=='connected'){theChampLoadingIcon();theChampFBLoginUser()}else{FB.login(theChampFBLoginUser,{scope:theChampFacebookScope})}}function theChampFBLoginUser(){FB.api('/me?fields=id,name,bio,about,link,email,first_name,last_name',function(response){if(!response.id){return}theChampCallAjax(function(){theChampAjaxUserAuth(response,'facebook')})})}

Thanks for your attention, and please, let me know if I can help with anymore info.

https://wordpress.org/plugins/super-socializer/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Heateor Support
(@heateor)

8 years, 10 months ago

Hi,

We just logged in with Facebook account using Firefox at your website. It is working. Try clearing your browser cache as mentioned at following link:
http://tinyurl.com/56xpm2

Thread Starter jpospina
(@jpospina)

8 years, 10 months ago

Thanks!

I tried clearing cache with no luck. However, the problem was solved with a Firefox option called “Refresh Firefox”.

I have no idea how to directly access this feature.

It appeared when I was troubleshooting, I tried the option

HELP > Restart with Add-Ons Disabled…

It then gave me the option to “Refresh Firefox”, and problem solved.

Thanks again for your great support!

Plugin Author Heateor Support
(@heateor)

8 years, 10 months ago

Great 🙂
You’re welcome.
ozipete
(@ozipete)

8 years, 9 months ago
Great plugin…however, I have read many different things to correct this FB icon issues, ie:css, and this above, to fix this but the Facebook Icon keeps disappearing on ALL browsers, which is useless if visitors can’t see it, and visitors won’t know to clear their cache. It dissappears again on next refresh or page view anyway!
After trying all these suggestions, I thought of ditching the plugin for simply this issue only unless someone else has a clue? … WAIT answered myself I found this lurking amongst the support and it did the trick…. add to functions.php
```
function heateor_ss_custom_css(){
?>
<style type="text/css">
.theChampFacebookLogin{
     display: block !important
}
</style>
<?php
}
add_action('wp_head', 'heateor_ss_custom_css');
add_action('login_head', 'heateor_ss_custom_css');
```
Plugin Author Heateor Support
(@heateor)

8 years, 9 months ago

@ozipete
This happens due to load time issues. We are glad that you found the solution.

Viewing 5 replies - 1 through 5 (of 5 total)

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