Mobile home page blank

  • Resolved djtech00

    (@djtech00)


    1 month, 1 week ago

    Hi, my mobile page is blank, and it looks like menu is always opened, and there is a problem with z-index css property on the element with the id: ekit-megamenu-main-navigation-menu.

    If I set that z-index to -1 for that element the page is back again.

    Can you please help, I’ve tried all the tricks with Elementor settings, downgrading, clearing cache, changing the CSS, but no luck. I also tried deactivating your plugin, that’s the only thing that works.

    Any help is appreciated! Thanks in advance!

    https://app.screencast.com/xh1Vxn8VzODty

    https://app.screencast.com/STdXK31zLqxKW

    • This topic was modified 1 month, 1 week ago by djtech00.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    1 month, 1 week ago

    Dear @djtech00

    Thanks for reaching out to us.

    I have inspected your website using this URL: https://datasys.it. The website appears to display correctly on mobile screens. Please check this video for clarification: https://d.pr/v/ZGV0mG. Kindly clear your browser cache, and hopefully, you won’t encounter any issues.

    If there are any details I may have overlooked from your perspective, please provide them in detail. A video demonstration would greatly assist in ensuring thorough understanding and expediting the resolution process. Your patience and cooperation in this matter are sincerely appreciated.

    Looking forward to your response.

    Best Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    3 weeks, 5 days ago

    Dear @djtech00 ,

    I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,
    Reju

Viewing 2 replies - 1 through 2 (of 2 total)
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