@phana333
User Role: Make sure you’re logged in as an administrator. Some user roles in WordPress do not have the capability to view and edit all options.
Plugins: Certain plugins might interfere with the visibility of options in the dashboard. Try deactivating all plugins on your WordPress site and see if the options appear.
Theme Compatibility: Check the compatibility of your theme with the version of WordPress you’re using.
Hope that helps 🙂
I am 99% sure that I am logged in as admin, the Users button is one missing from my dashboard along with Appearance and Plug-Ins. With those three options missing from dashboard, how can I go about doing the troubleshooting steps people recommend such as disabling plug-ins and changing themes?
Chasing down the FTP client and phpMyAdmin troubleshooting options, everything I have seen and read on it says that those things need to be setup with WordPress with the ‘Plug-In’ menu on the dashboard that is currently missing. As far as I know, no such thing was set up before hand, so is there a way to deactivate all plug-ins without using the plug-in menu option from the dashboard, or is there a way to setup FTP client or phpMyAdmin without access to the same?
Hi @phana333,
Note: Please make sure to have the latest backup of your website before making changes to your WordPress files for future purposes.
You can try the following steps:
- Try to access your website files on your web hosting account or using an FTP client.
- Copy and paste the code below into your wp-content.php file.
define('DISALLOW_FILE_EDIT', false);
define('DISALLOW_FILE_MODS', false);
- Save your changes.
- Go back to your WordPress dashboard and refresh it.
- You should be able to use the plugin option.
- You can also delete this code anytime you’d like.
Let me know how it goes.
Thanks
