Leave site? changes you made may not be saved.

  • Resolved Marco Panichi

    (@marcopanichi)


    3 years, 6 months ago

    WHAT I DO
    – I open a product in edit mode
    – I don’t do anything else
    – I click on “View product” (or on any other link)

    WHAT DO I EXPECT TO HAPPEN
    – The browser load the link I clicked

    WHAT HAPPENS INSTEAD
    – An alert appears “Leave site? changes you made may not be saved.”

    DETAILS
    – It happens on Windows 10
    – It doesn’t happen on Windows 7

    It’s really hard to work like that :/

    Any suggestion?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    3 years, 6 months ago

    Hi there 👋 !

    Thank you for sharing those steps. But unfortunately, I wasn’t able to replicate the issue on my end.

    Normally, this kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    However, if you are still having this issue, I would suggest that you try clearing the cache/cookies and then try it again. You can also try with another browser (incognito mode) or even from your phone or tablet.

    Please keep us posted. We will be more than happy to help moving forward. 🙂

    PrincessL

    (@princessl)

    3 years, 6 months ago

    Having very same issue!
    I’m using EDGE browser when I get this popup inside product dashboard.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    3 years, 6 months ago

    Upon checking, I can confirm that this is a bug, and it has been reported on the WooCommerce GitHub repository: https://github.com/woocommerce/woocommerce/issues/28557

    In case you would like to know more about it and read about the solution until an update is released, please feel free to click on the following link:

    https://core.trac.wordpress.org/ticket/52038#comment:5

    I hope this helps 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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