Issue with Version 3.84 of Popup Builder

  • Resolved Ralph

    (@rdiiorio)


    3 years, 4 months ago

    I’m having major issues with the new version of Popup Builder (Version 3.84). When I click on “Select image” nothing happens. This is not that bad as I can still enter it manually.

    The biggest issue is with the “Popup Options” section. When I select the “Redirect” radio option, nothing happens. I’m supposed to be able to enter the URL, but this box does not show up.

    • This topic was modified 3 years, 4 months ago by Ralph.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Ralph

    (@rdiiorio)

    3 years, 4 months ago

    Fixed… issue was a conflict with another plugin.

    Sygnoos Support

    (@sygnoossupport)

    3 years, 4 months ago

    Dear @rdiiorio ,

    Thanks for letting us know.
    We are glad the issue is solved now.
    May we know with which plugin was a conflict, please?
    Thanks in advance.

    Best,
    Popup Builder Team

    Thread Starter Ralph

    (@rdiiorio)

    3 years, 4 months ago

    Hi,

    I use a theme called Landscaper, by QreativeThemes. They have a plugin called “The Landscaper Toolkit”. This is what was causing the problem.

    The weird thing is it wasn’t behaving like the rest of the plugins when there’s an update. It wasn’t obvious… there was no bar underneath the plugin informing me that it required an update, nor any notice in the dashboard. I reported this to them.

    Thanks.

    Sygnoos Support

    (@sygnoossupport)

    3 years, 4 months ago

    Dear @rdiiorio ,

    Thanks a lot for getting back to us.
    We will make sure to take a look at that as well.

    Thanks again for your collaboration.

Viewing 4 replies - 1 through 4 (of 4 total)
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