Hi @dydimus89

Thank you for reaching out — we’re happy to help!

In the store we got some product thta are variable and have other perchantage of tax rate, we have already set up the %tax rate put it’s look like it’s not beign applied to the product

Could you please share more details on how the % tax rate has been set up for variable products, like the one linked here, and how you need prices to be displayed in the front end?

For further details, feel free to peruse the official documentation on setting up taxes, and some specific tax setups.

Best to provide us with screenshots, also, so that we can see what you are describing.

If you don’t already have a screenshot service installed, https://snipboard.io is a good option – for uploading it there, and sharing the link here afterward.
There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

We look forward to your response. In the meantime, please let us know if you have any further questions or concerns.

• This reply was modified 1 month ago by anastas10s (woo-hc). Reason: added links to official documentation

Thanks for sharing those screenshots; From what I can see so far – everything seems to be working as expected.

In the tax settings, it’s set to calculate taxes based on shipping address of the customer. Now, when looking at the cart page screenshot, it seems to indicate that no shipping address has been added for that logged-in customer which, in turn, means that no taxes can be calculated. Put another way, the customer needs to add a shipping address before a tax calculation can be triggered.

If taxes need to be charged in your country regardless of where the customer is based, you could consider charging taxes based on the business address instead.

Hope it helps!

Hey, @dydimus89!

To confirm, this was working correctly before, and then it stopped, correct?

Have you made any changes to the website recently? This could be adding or removing plugins or custom code, updating the theme or plugins, etc.

Do you mind sharing screenshots of the product data on the backend with the different taxes applied to them so we can try to replicate the issue on our end?

Looking forward to your reply.

Have a wonderful day!

Hi there @dydimus89,

Thanks for getting back with further details on this. Looking at the shared screenshots, all seems to have been set correctly from your backend.

I’ve found out that after the update all the tax setting were deleted, I’ve reintegrated them, now it work properly

Glad to hear it – thanks for letting us know!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.