All javascript and css scripts in theme settings are included
Hello,
Tried checking on the shared website URL but not facing the issue.
Are you using the latest version of the theme or 3.0.3?
Today, a new version of the theme and plugin has been released, kindly upgrade those and check.
Hi. I had to roll back to version 3.0.3, as there was such a bug on version 3.0.5.
On the new 3.0.6 theme, “Infinite Scrolling” stopped working altogether. That is, the download script does not even try to display the following entries.
P.S. I will roll out the version back to version 3.0.3 as the stable version on the site. I attached a link to a gif to the message, where you could visually see the error of version 3.0.5. I have already written about the new version 3.0.6 above.
That is quite odd because I’m unable to replicate the issue.
Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?
If possible, can you please replicate the issue on a staging site and open a ticket helpdesk to take a closer look into the issue.
http://ki4erman.bget.ru/
1. Here is a site, an exact copy of the one where the problem was identified with the new theme 3.0.7 (I made a copy using the Duplicator plugin).
2. Elementor is not installed or used on the site. And there are no other plugins for editing the appearance.
3. Tried disabling all installed plugins with clearing the cache. It didn’t help either. All third party plugins are disabled now
4. Here is information from the standard site health feature:
Server architecture: Linux 4.9.164-0 x86_64
Weserver software: Apache / 2.4.10 (Unix)
PHP version: 7.4.8 (Supports 64-bit values)
PHP SAPI: apache2handler
PHP max input variables: 5000
PHP time limit: (script execution time limit) 600
PHP memory limit: 268435456
Max input time: 600
Upload max filesize: (max upload size) 1047527424
PHP post max size: (POST request maximum size) 1047527424
CURL version: 7.52.1 OpenSSL / 1.0.2j
Is the SUHOSIN extension installed? No
Is Imagick available? Yes
CNC Support Yes
.Htaccess rules: Custom rules have been added to the .htaccess file
Active theme:
Name: OceanWP Child (oceanwp-child-theme-master)
Version: 1.0
Author: Nick
Author site: https://oceanwp.org/
Parent theme: OceanWP (oceanwp)
Wordpress version: 5.8
P.S. I understand correctly that you are asking to transfer the ticket to your internal support system located at this address: https://oceanwp.org/support/?
I am ready to provide any information if it helps, including access to the admin panel of the test site.`
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This reply was modified 2 years, 11 months ago by
alexcvbn.
In order for me to leave a ticket to the support service, I must have a valid subscription. At the moment, I do not have it, since the subscription period has expired.
@alexcvbn , Thank you so much for sharing all the details.
you can open a ticket in the prepurchase section.
https://docs.oceanwp.org/article/762-how-can-i-get-support