• Hello,
    I am using Blog Pagination Style: “Infinite Scrolling”. In the browser, I can see them blinking for a second and then disappearing after that. Thus, no other posts are loaded with this type of pagination. Please check the website, this setting is active now.
    How can I fix it?

    https://gifyu.com/image/JxCa

    The link is a gif with an example

    This problem is observed in the latest version of the theme. There is no such problem in version 3.0.3.

    • This topic was modified 2 years, 12 months ago by alexcvbn.
    • This topic was modified 2 years, 12 months ago by alexcvbn.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter alexcvbn

    (@alexcvbn)

    All javascript and css scripts in theme settings are included

    Hello,

    Tried checking on the shared website URL but not facing the issue.

    Are you using the latest version of the theme or 3.0.3?

    Today, a new version of the theme and plugin has been released, kindly upgrade those and check.

    Thread Starter alexcvbn

    (@alexcvbn)

    Hi. I had to roll back to version 3.0.3, as there was such a bug on version 3.0.5.

    On the new 3.0.6 theme, “Infinite Scrolling” stopped working altogether. That is, the download script does not even try to display the following entries.

    P.S. I will roll out the version back to version 3.0.3 as the stable version on the site. I attached a link to a gif to the message, where you could visually see the error of version 3.0.5. I have already written about the new version 3.0.6 above.

    That is quite odd because I’m unable to replicate the issue.

    Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

    If possible, can you please replicate the issue on a staging site and open a ticket helpdesk to take a closer look into the issue.

    Thread Starter alexcvbn

    (@alexcvbn)

    http://ki4erman.bget.ru/

    1. Here is a site, an exact copy of the one where the problem was identified with the new theme 3.0.7 (I made a copy using the Duplicator plugin).

    2. Elementor is not installed or used on the site. And there are no other plugins for editing the appearance.

    3. Tried disabling all installed plugins with clearing the cache. It didn’t help either. All third party plugins are disabled now

    4. Here is information from the standard site health feature:
    Server architecture: Linux 4.9.164-0 x86_64
    Weserver software: Apache / 2.4.10 (Unix)
    PHP version: 7.4.8 (Supports 64-bit values)
    PHP SAPI: apache2handler
    PHP max input variables: 5000
    PHP time limit: (script execution time limit) 600
    PHP memory limit: 268435456
    Max input time: 600
    Upload max filesize: (max upload size) 1047527424
    PHP post max size: (POST request maximum size) 1047527424
    CURL version: 7.52.1 OpenSSL / 1.0.2j
    Is the SUHOSIN extension installed? No
    Is Imagick available? Yes
    CNC Support Yes
    .Htaccess rules: Custom rules have been added to the .htaccess file

    Active theme:
    Name: OceanWP Child (oceanwp-child-theme-master)
    Version: 1.0
    Author: Nick
    Author site: https://oceanwp.org/
    Parent theme: OceanWP (oceanwp)
    Wordpress version: 5.8

    P.S. I understand correctly that you are asking to transfer the ticket to your internal support system located at this address: https://oceanwp.org/support/?
    I am ready to provide any information if it helps, including access to the admin panel of the test site.`

    • This reply was modified 2 years, 11 months ago by alexcvbn.
    Thread Starter alexcvbn

    (@alexcvbn)

    In order for me to leave a ticket to the support service, I must have a valid subscription. At the moment, I do not have it, since the subscription period has expired.

    @alexcvbn , Thank you so much for sharing all the details.
    you can open a ticket in the prepurchase section.
    https://docs.oceanwp.org/article/762-how-can-i-get-support

Viewing 7 replies - 1 through 7 (of 7 total)
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