images converted to webp, but not used

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    1 year, 2 months ago

    Hi @anyakom66,

    Thank you for your message. I am sorry you have encountered a problem with our plugin. Do not worry, I will try to help you.

    I want to see what might have gone wrong. Could you send me a screenshot of the Help Center tab in the plugin’s settings? I will check it because in this tab I have information about the status of your website.

    Best,
    Mateusz

    Thread Starter anyakom66

    (@anyakom66)

    1 year, 2 months ago

    Hi Mateusz,

    Please can you provide email where I can send you screenshots.

    Thank you,

    //Anya

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    1 year, 2 months ago

    @anyakom66 hello(at)mattplugins.com

    Thread Starter anyakom66

    (@anyakom66)

    1 year, 2 months ago

    Thank you,

    I sent all screenshots.

    //Anya

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    1 year, 2 months ago

    @anyakom66 Thank you very much! From what I can see, in the plugin settings, at the top, you should see a server configuration error. Please read it and follow the instructions there.

Viewing 5 replies - 1 through 5 (of 5 total)
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