Image Field set to required but not working

  • ayabyusoo

    (@ayabyusoo)


    4 weeks, 1 day ago

    Hello there,

    Greetings!

    First of all, thanks for creating such an amazing plugin! I just wanted to let you know of a critical error I encountered. The image field is set to required upon registration, but users are still able to sign up nonetheless. It just shows an error of ‘media failed to upload’ on the next page. Hope this gets resolved in no time. Thanks and have a great day ahead!

    Best regards,

    Ira Ybiernas

    • This topic was modified 4 weeks, 1 day ago by ayabyusoo.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Alex Githatu

    (@kalengi)

    4 weeks ago

    Hello Ira,

    Thanks for using my plugin.

    I have tested the plugin by not supplying an image for a required image field and I the get mesage: Please select a file.

    This means that the Registration form cannot be submitted until you select an image.

    Did you mark the “Gov’t ID/Alumni” field as Required during the setup of the field?

    Alex Githatu

    Plugin Author Alex Githatu

    (@kalengi)

    4 weeks ago

    Also, what versions of the following are you using?

    WordPress=
    BuddyPress=
    XProfile Image Field=

    Thread Starter ayabyusoo

    (@ayabyusoo)

    4 weeks ago

    Hi Alex,

    Thanks for the fast response, much appreciated!
    As for your question, yes, I have set the Gov’t ID / Receipt to required.

    WordPress = 6.5.3
    BuddyPress = Can’t see the current version as I am using BuddyBoss (integrated)
    XProfile Image Field = 2.4.0

    Ira Ybiernas

    Plugin Author Alex Githatu

    (@kalengi)

    4 weeks ago

    Ok. Let me test that

    Plugin Author Alex Githatu

    (@kalengi)

    4 weeks ago

    The versions of WordPress and XProfile Image Field plugin are OK. I believe the BuddyPress version being used by BuddyBoss is outdated.

    Looks like ByddyBoss is a premium theme, so I’m not able to test. If you have access to a test copy you can get in touch with me via https://alextheafrican.wordpress.com/about/.

    An alternative is to get in touch with the BuddyBoss team and have them instruct you on how to update to the latest version of BuddyPress on your site.

    Thread Starter ayabyusoo

    (@ayabyusoo)

    4 weeks ago

    Hi Alex, how can I share with you a test copy of the BuddyBoss plugin? Can I perhaps get your email address? Thanks in advance!

    • This reply was modified 4 weeks ago by ayabyusoo.
    Plugin Author Alex Githatu

    (@kalengi)

    4 weeks ago

    You can send me a message here: https://alextheafrican.wordpress.com/about/. There is a Contact form at the bottom

    Thread Starter ayabyusoo

    (@ayabyusoo)

    4 weeks ago

    I need to be able to attach a file and send it over to you. As an alternative, I sent you a link to the shared file through your contact form. Let me know if you didn’t receive it. Thanks a lot!

    Plugin Author Alex Githatu

    (@kalengi)

    4 weeks ago

    I received the link and ran some tests. Have a look at your mail for further details.

Viewing 9 replies - 1 through 9 (of 9 total)
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