I can’t access to the admin panel

  • Resolved rafaelgp

    (@rafaelgp)


    4 years, 5 months ago

    Hello,

    I’m trying to access to my WP admin panel, but when I put my user name and password and click to access, nothing happens and I see again the same page to put my password with no error message.

    I tried differents options but nothing works:
    – Change the plugin folder name
    – Change my theme folder name
    – upload the new Wp-login.php
    – delete cookies

    I don’t know what happen, someone has any clue?

    The website is http://www.creativogroup.es
    Thanks!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • corrinarusso

    (@corrinarusso)

    4 years, 5 months ago

    @rafaelgp

    Everything seems normal, with no errors in the console, and the page comes back with the error as expected :

    View post on imgur.com

    Maybe you will have to post a little screencast so we can see the behaviour.

    jaxcatz

    (@jaxcatz)

    4 years, 5 months ago

    Hi

    Try changing the password with forgot password and try once again. Do you have access to cpanel and phpmyadmin?

    Thread Starter rafaelgp

    (@rafaelgp)

    4 years, 5 months ago

    Thanks for your help. I found the problem, my database was full and my hosting provider block the access. A nightmare because until I found it.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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