• Resolved oskar321

    (@oskar321)


    Hi,
    on single product page I see the hover image permanently in second line under the main product image.
    I use woodmart.
    Any advice?
    Best regards
    Oskar

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter oskar321

    (@oskar321)

    This is how it looks
    https://snipboard.io/YOBCht.jpg

    • This reply was modified 6 months, 3 weeks ago by oskar321.
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @oskar321,

    Greetings from WebToffee Support.

    It seems like the issue has occurred due to a conflict with the theme you are using.

    To rectify the issue you have experienced on your site, you may copy the code snippet from here and paste it into your active theme’s function.php file (WordPress Dashboard > Appearance > Theme Editor > functions.php), or you can use a Code Snippet plugin to do that for you.

    Let us know how it goes.

    Thread Starter oskar321

    (@oskar321)

    Hi @webtoffeesupport,

    thank you. I purchased your pro plugin as requesting for support for a free plugin feels bad 🙂
    The pro plugin works better but has other issues for which I opened a support ticket as well. It seems conflicting with my Woodmart theme but I’m confident that it will be solved. soon

    Thanks again for your work.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @oskar321,

    Thank you for purchasing the Product Recommendation plugin. We will certainly look into the compatibility issue and get back to you on the ticket.

    We appreciate your understanding.

Viewing 4 replies - 1 through 4 (of 4 total)
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