There was an error processing your order. Please check for any charges…..
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I get “There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.” when placing an order on my website. My clients don’t get to confirm their orders but I get them in the back-end.
I have run tests to find any conflicting plugins and haven’t found any. I tried to change the theme but still got the same results. I removed all payment processing plugins and left cash on delivery and I still have the same problem. Please help me out. This has lowered my salesPlease find below my woo commerce system report
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### WordPress Environment ###
WordPress address (URL): https://dev.umarperfumes.in
Site address (URL): https://dev.umarperfumes.in
WC Version: 9.0.0
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔
### Server Environment ###
Server Info: LiteSpeed
PHP Version: 8.1.27
PHP Post Max Size: 2 GB
PHP Time Limit: 360
PHP Max Input Vars: 5000
cURL Version: 7.87.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 10.11.7-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 9.0.0
WC Database Prefix: wp_
Total Database Size: 21.32MB
Database Data Size: 17.00MB
Database Index Size: 4.32MB
wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.48MB + Index: 0.73MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_options: Data: 6.09MB + Index: 0.16MB + Engine InnoDB
wp_postmeta: Data: 2.52MB + Index: 0.69MB + Engine InnoDB
wp_posts: Data: 3.50MB + Index: 0.22MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.13MB + Index: 0.23MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
### Post Type Counts ###
attachment: 262
blocks: 11
cartflows_flow: 1
cartflows_step: 2
customize_changeset: 3
elementor_library: 1
featured_item: 8
nav_menu_item: 62
page: 79
post: 3
product: 89
product_variation: 145
revision: 198
shop_coupon: 3
shop_order_placehold: 70
wp_global_styles: 2
wp_navigation: 1
wp_template: 2
wpcf7_contact_form: 5
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.
### Active Plugins (7) ###
Query Monitor: by John Blackbourn – 3.16.3
Debug Bar: by wordpressdotorg – 1.1.6
LiteSpeed Cache: by LiteSpeed Technologies – 6.2.0.1
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.27
WooCommerce: by Automattic – 9.0.0
WP Debugging: by Andy Fragen – 2.11.24
YITH WooCommerce Wishlist: by YITH – 3.35.0
### Inactive Plugins (9) ###
1 Razorpay: Signup for FREE PG: by Team Razorpay – 4.6.7
CartFlows: by CartFlows Inc – 2.0.8
Contact Form 7: by Takayuki Miyoshi – 5.9.6
Elementor: by Elementor.com – 3.22.1
Nextend Social Login: by Nextendweb – 3.1.13
Pinterest for WooCommerce: by WooCommerce – 1.3.24
Rank Math SEO with AI SEO Tools: by Rank Math – 1.0.221
Site Kit by Google: by Google – 1.129.0
Spectra: by Brainstorm Force – 2.13.7
### Dropin Plugins () ###
db.php: Query Monitor Database Class (Drop-in)
object-cache.php: object-cache.php
### Must Use Plugins (1) ###
Disable Auto Updates: by –
### Settings ###
API Enabled: –
Force SSL: –
Currency: INR (₹)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 105 KB
### WC Pages ###
Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #81 - /terms-and-condition/
### Theme ###
Name: Twenty Twenty-Four
Version: 1.1
Author URL: https://wordpress.org
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ❌ Not declared
### Templates ###
Overrides: /home/u990034307/domains/umarperfumes.in/public_html/dev/wp-content/plugins/woocommerce/templates/block-notices/error.php
/home/u990034307/domains/umarperfumes.in/public_html/dev/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/home/u990034307/domains/umarperfumes.in/public_html/dev/wp-content/plugins/woocommerce/templates/block-notices/success.php
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
pattern-toolkit-full-composability
product-pre-publish-modal
settings
async-product-editor-category-field
launch-your-store
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-06-20 12:38:47 +05:30
Options: ✔
Notes: 86
Onboarding: completed
### Action Scheduler ###
Complete: 2,441
Oldest: 2024-05-20 16:52:58 +0530
Newest: 2024-06-20 15:40:09 +0530
Failed: 47
Oldest: 2024-03-09 18:13:51 +0530
Newest: 2024-06-20 15:40:03 +0530
Pending: 10
Oldest: 2024-06-20 16:40:03 +0530
Newest: 2024-06-29 11:59:29 +0530
### Status report information ###
Generated at: 2024-06-20 15:40:18 +05:30The page I need help with: [log in to see the link]
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