Header is breaking when plugin is Enabled, but it’s required my Megamenu

  • Resolved maevemccarthy

    (@maevemccarthy)


    1 year ago

    I used ElementsKit for the megamenu of a site I’m working on, and made some changes to the header template today in Elementor. First, I had to disable the plugin to make changes to the header template because I kept recieving this message:
    https://imgur.com/upUIw0t
    Once I made the edits needed to the header, as well as visibility conditions for where it should belong on the site, I re-activated ElementsKit and it broke the header.
    How it looks with plugin disabled (Correct): https://imgur.com/PcIOwxq
    How it looks with plugin Enabled: https://imgur.com/iRsqDGF

    It seems that when enabled, the menu being used for the top blue secondary nav stripe is changed to another menu on the site instead of the dropdown menu I have set up. I also can’t open the template builder and make changes due to the error in the first image.

    I need a solution so that the header looks correct, but so I can also enable the plugin and use the megamenus I designed in it previously (which were time-consuming to build out, so I want to find a solution)

    Steps I took:
    -Disabled all other plugins, ElementsKit is the culprit
    -Tried another theme (Switched back to Hello Elementor because that wasn’t the problem I guess)
    -Cleared cache

    Any help is much appreciated!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    1 year ago

    Hi @maevemccarthy ,

    Thanks for reaching out to us & extremely sorry for the delayed response.

    We have found a support ticket for you with the same issues in our support center. Already a response was sent. Please follow that response. If you have any more queries please reply there.

    Regards,
    Reju

    Plugin Support Moin Munna

    (@moinmunna)

    11 months, 3 weeks ago

    Hello @maevemccarthy,
    I hope you’re doing fine.

    As we previously mentioned, we found a support ticket submitted by you in our support forum. Hope the issue is solved now or if not, we can continue our conversation in our support forum.

    For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.

    Best Regards,
    Moin

Viewing 2 replies - 1 through 2 (of 2 total)
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