Hello @putra1arya,

In addition to my previous email, I see very useful that you can put the options that you want that are pre-selected to the customer, directly from the contact form layout area.

However, that function does not work.

Thanks in advance.

Hello @putra1arya,

which is recommendation? Can you give me an alternative. I must be in 2 weeks in production.

Thanks again.

Hello putra1arya,

I will wait, thanks.

For “multi select” fields I am fully using the “selected” as on. That means that the customer must click to deselect, instead of adding. This way of interaction is more friendly for the customer to give the correct answer, specially when there are “multi select” answers. I would really appreaciate that you keep this, I NEED IT.

I have another recommendation for multi select, as I am using it in order that the customer create a “quasi-sentence” when he answers. Each “multi select” contains a group of options (answers). At the same time, this group has pairs of options. For example: product/process, development/production.

If you could give the posibility that if you select (or pre) one answer, the other answer would be automatically deselect, it would be great. For example, if I see product and process and I choose “product”, then “process” would be deselected. If it is too much complicated this filtering inside, maybe an easy way would be that each pair of options would have their own colour.

When I finish the work, I can give a fully feedback of it. If you tell me how (which channel).

Again, thanks.

Best regards.

Hello @yoga,

No problem, I can continue with other topics in parallel.

Ok, thanks for the pre-select availability.

What I am suggesting, I have not seen anywhere yet (unfortunately). I find it very useful to reduce the number of questions and to give more flexibility and reliability to the answer. So this a challenge.

Let´s imagine that we have following question “what do you want?”

Imagine that you have following potential multi answers:

pair#1 (both answer are possible to be chosen):
product
process

pair#2 (only 1 answer is possible to be chosen):
rfq
nominated
assigned

pair#3 (only 1 answer is possible to be chosen):
development
production

pair#4 (multiple answers are possible to be chosen):
manufacturing area 1
manufacturing area 2
manufacturing area 3

Imagine also that all those multi potential answers (10 in total) are not pre-selected and the customer must select what it does define what he needs.

Imagine that the customer wants to answer “an assigned process in development phase for manufacturing area 1 and 2”.

The “dynamic filter” that I propose would make automatically as follows:

1. customer select “process” (and dissapears “process” from the list of of potential answers)
2. customer select “assigned” (and dissapears automatically both “nominated” and “rfq”)
3. customer select “development” (and dissapears “production” from the list of of potential answers)
4. customer select “manufacturing area 1” and “manufacturing area 2”. In this case as multiple answers are possible, there is no filter.

I will try to create later some screenshots and send them.

Thanks in advance.

Hello @yoga or @putra1arya,

I would appreciate your feedback regarding the previous topic. At least the order.

On the other hand, can you please tell me how can I change the colour of the bubbles? I do not find where.

Thanks in advance.

Best regards