Gravity Forms Success Message not displayed after Submit

  • Resolved romanbritons

    (@romanbritons)


    2 months, 1 week ago

    The pop is displayed by button and the contents of the popup (Gravity Forms Styler Divi Module) function perfectly in that once Submit is pressed, the user receives an acknowledgement email and is added to MailerLite list. However, once Submit is clicked they should also receive on the screen a thank you message and a link to downloadable resource. This does not happen within the popup. I’ve tested the Gravity Forms Styler Module within Divi Overlays (competing product to Popups for Divi) and the thank you message and link is displayed fine (even though that plugin has a separate compatibility issue and is more hassle to set up than Pop Ups for Divi, another story). I’d like to use Popups for Divi if possible please.

    WP 6.5.2
    Chrome
    Popups for Divi 3.05
    Divi 4.24.3

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Divimode

    (@divimode)

    2 months ago

    Hi there, Do you have Ajax form submission enabled in Gravity Forms? That usually solves issues related to form submissions and confirmation messages.

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