• Using Genesis with Outreach Pro themes.

    Genesis Slider is enabled on the front page which is using Landing template.

    Problem: Client has made changes to the text on the page but the front end is not updating. It is still showing old text.

    We’ve done the following to troubleshoot:

    1. Cleared browser cache. (Chrome) Refreshed site from server.
    2. Tried different browser. (Safari) Cleared cache, tried again.
    3. Tried same process on multiple computers and devices.
    4. Tested ability to edit other pages that don’t have slider. They work perfectly.
    5. Disabled other plugins and tested front page. (Genesis Simple Edits, Gravity Forms, Simple Social Icons)
    6. Disabled Genesis Slider and the problem disappeared.
    7. Installed Cache cleaner plugin and tested again. (WP Fastest Cache)

    The only thing that made the problem go away was disabling the slider. Can’t figure out why the slider is holding the cache. We would really appreciate some direction as to where to go from here please.

    • This topic was modified 5 months, 3 weeks ago by rmltech.
    • This topic was modified 5 months, 3 weeks ago by rmltech.

    The page I need help with: [log in to see the link]

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