Error displaying the slide on tablet view
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Home / Plugin: Slider & Popup Builder by Depicter - Add Image Slider, Carousel Slider, Exit Intent Popup, Popup Modal, Coupon Popup, Post Slider Carousel / Error displaying the slide on tablet view
Hi there,
I’ve just created a group of slides using depicter. However these slides are missing on tablet view. I have even created a group of slides separately, just for tablet view (with specific dimensions), but remains the same problem. I’ve cleared browsing cache, refresh depicter project, delete the project and start over another one, etc… nothing works.
Any Idea what the issue is?
Thanks for your attention,
I´m looking forward to your reply.
The page I need help with: [log in to see the link]
Hi.
I can see a JS error on your page that is probably the cause of this problem.
https://depicter.helpscoutdocs.com/article/266-browser-console
You have to take care of this problem and my recommendation is to try the isolation method. Try to deactivate the plugins one by one and check if the error has disappeared.
Please let me know the results.
Hi,
I have updated Java on my PC and the problem was solved.
Thanks for your reply,
Regards,