Home / Plugin: ElementsKit Elementor addons / ElementsKit Elementorを使ったページが表示されなくなりました
昨日のバージョンアップ後、ElementsKit Elementorを使用したページのみ、ページが表示されなくなりました。
ElementsKit Elementorを無効化すると他のプラグインで作成した部分は正常に表示されます。
バージョンアップ前のElementsKit Elementorに戻す方法はないでしょうか？
Dear @auaucat33,
Thanks for reaching out to us & extremely sorry for the delayed response.
In our development environment, ElementsKit is functioning properly with the latest update. The issue you’re encountering may be attributed to caching. If you have any caching plugins enabled on your site, kindly clear the caches both from your site and your browser. If feasible, consider disabling the caching plugin temporarily and then recheck the functionality.
If the problem persists despite these steps, please provide a detailed video demonstrating how to replicate the issue. This will allow us to gain a better understanding of the issue and expedite the process of finding a solution. We sincerely appreciate your patience and cooperation in resolving this matter.
Looking forward to your response.
Best Regards,
Reju
ありがとうございます。
バージョン 3.0.7に更新したら、不具合が解消されました。
ご丁寧なご対応ありがとうございました。
Dear @auaucat33,
Glad to hear that your problem has been solved.
If this plugin looks good to you and our support team, maybe you can help us by giving a 5-star on wordpress.org?
Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.
We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market
Best Regards,
Reju
