EAN for variable products displayed multiple times

  • Resolved Konstantinos Sakkas

    (@kosakkas)


    5 months ago

    Hi, and thank you for an awesome and full-of-features plugin!

    I need to only display the EAN of a variable product once. At the moment I have variations using the same EAN code, and it is being displayed like this: https://ibb.co/FDjc2Xn

    Previously I had tried assigning one unique EAN per variation as well, and it would behave the same way.

    In either case, I would like it to be printed only once per product. How could I do that?

    The products are being imported with WP All Import Pro.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Moshtafizur

    (@moshtafizur01)

    5 months ago

    Hi @kosakkas,

    Thank you for reaching out and for your kind words about our plugin.

    To confirm, it seems like the issue you’re encountering is related to the EAN assignment during the import process using WP All Import Pro. From your description, it appears that the same EAN is being assigned to all variations of the product.

    Please let me know if my interpretation aligns with your concern or if there are any additional details you’d like to share.

    Kind regards.

    Thread Starter Konstantinos Sakkas

    (@kosakkas)

    5 months ago

    Hi @moshtafizur01,

    My initial impression was that it was caused only when importing products via the WP All Import Pro plugin. However I tested it further. I edited a product’s variants directly, and manually assigned each and every variant the same EAN, and this behavior in the “All Products” view occurred yet again, exactly the same way.

    Kind regards.

    Plugin Support Moshtafizur

    (@moshtafizur01)

    4 months, 3 weeks ago

    Hi @kosakkas,

    Sorry for the late reply.

    Could you please go to the WooCommerce > Settings > EAN > Advanced and set the JavaScript Variation Options > Closest container to.single-product and see if the issue persists?

    Kind regards,
    Moshtafziur

    Thread Starter Konstantinos Sakkas

    (@kosakkas)

    4 months, 2 weeks ago

    Hi @moshtafizur01,

    I navigated to the path you shared, and changed the closest container value from .summary to .single-product.

    I can’t really tell a difference in the output in the All Products page.

    Kind Regards,
    Konstantinos.

    Plugin Support Moshtafizur

    (@moshtafizur01)

    4 months, 2 weeks ago

    Hi @kosakkas,

    Thanks for your reply.

    I have escalated this with our development team. They will back to you as soon as possible.

    Kind regards.

    Plugin Author Algoritmika

    (@algoritmika)

    4 months, 2 weeks ago

    Hi, @kosakkas,

    Please update the plugin to the latest v4.9.2 – now there is a new “Admin products list column > Show duplicates” checkbox (in “WooCommerce > Settings > EAN > General”) – you’ll need to turn it off.

    Please give it a try and let me know what you think.

    Plugin Support Moshtafizur

    (@moshtafizur01)

    2 months ago

    Hi there,

    I hope you are well and safe.

    We haven’t received any reply regarding the issue. So, we are going to mark the ticket as “Resolved”. But if you have any questions, then please let us know.

    Kind regards,
    Moshtafizur

Viewing 7 replies - 1 through 7 (of 7 total)
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