• Resolved lorkin

    (@lorkin)


    Hi, could you please reach my website, add the first product called “Sweat à capuche brodé – Coq d’or” and go to the cart.

    The cross sell product are not showing up in my cart … Do you have an idea of the reason ?

    Thanks !

    The page I need help with: [log in to see the link]

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  • Hi @lorkin ,

    Is the cross-sell product saved on Sweat à capuche brodé – Coq d’or product page? If so, you may need to rebuild the product lookup tables under WooCommerce > Status > Tools > Product lookup tables > Click – Regenerate (Button on right).

    If that still isn’t working, your theme might be preventing the cross-sells from appearing. If you switch to Storefront do they appear?

    Let us know what you find!

    Hi @lorkin,

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[CROSS SELL WOOCOMMERCE] Cross sell product are not showing up in my cart’ is closed to new replies.