Cart resetting

  • GDM57

    (@gdm57)


    1 week, 5 days ago

    Hallo

    I have a problem.

    Try with this product: https://www.erboristeriadeifrati.it/product/3-delizie-da-gustare/

    1. I add the bundle package to the cart = cart is OK
    2. then I add one of the products in the package as single product = cart is OK
    3. then I add another product already present in the package as single product = cart now is 0

    Nowhere in the plugin is there a limit on quantities. No other plugin places a limit on the quantities of products in the cart.

    But if I put the individual products in the cart and only then the bundle package, everything is fine.

    How is it possible? What to do?
    Before woocommerce 9.0.2 this did not happen.

    Plese, I nead help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    1 week, 3 days ago

    Hi @gdm57 ,

    I took several tests on your site and below are some things I would like to mention:

    • Even when I added some products first to the cart, without adding the bundle, after a while, your cart will automatically reset to 0.
    • When I added some products first, then added the bundle, after some seconds, your cart still reset: https://app.screencast.com/U1InlS96UMuM1. There must be something related to caches or AJAX or cart reloading on your site. This could be triggered by the theme or template or another plugin, for example the product add-ons.
    • I tested the latest version of Woo 9.0.2 and WordPress 6.5.5 with this plugin on our test site, everything was just fine. You can also test it on your own on our live demo: https://demo.wpclever.net/woosb/product/smart-bundle-04/
    • I recommend that you try deactivating all other plugins, only keep WooCommerce and our plugin to test this again. If it works, then it might be triggered by something outside our plugin. You can reactivate others one by one to find the culprit. That’s how we identify if this is something wrong within or outside our plugin.

    Best regards.

Viewing 1 replies (of 1 total)
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