Can’t restore my site

  • Resolved nene

    (@wpdreamer)


    6 years, 8 months ago

    Briefly unavailable for scheduled maintenance. Check back in a minute.

    This is what I get when trying to restore one of my website.
    It’s not the first time when I use this plugin, but this error upsets me a lot as my website is offline for 2 days. I don’t have other backups so now my website is dead.

    Follow this link to download the log file for this restoration (needed for any support requests). no working either, my whole website is “unavailable for scheduled maintenance.”

    I can’t even access the dashboard to disable the plugin. Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nikhil VJ

    (@nikhilsheth)

    6 years, 8 months ago

    Hi, this happened on my end too when the updraft tried backing up a huge uploads folder while another plugin was updating itself, and the server blew a fuse. I had to do this to get it back to working:

    Access your site’s folder through File Manager on your web host’s cPanel or so. Navigate to the wp-content/plugins folder. Move the folder of updraft and any other worrisome plugins out from there to some other folder outside of the wordpress structure. Some guides even advise to just delete everything in the plugins folder, but you take the call. Moving things out is just as good. (But don’t just copy.. you have to get rid of them in the plugins folder)

    Also, at the top level there may be an error log file, read that and there you might get to see where the site got stuck.

    Moving the plugins out will help the regular wordpress site proceed without encountering the error. The dashboard will display error messages of “could not find plugin scripts” or so but at least the site will be working rather than stuck. Your website isn’t GONE yet, there is still hope! search online also for “wordpress white screen of death” or similar terms, there are solutions posted.

    • This reply was modified 6 years, 8 months ago by Nikhil VJ.
    Pádraig Ó Beirn

    (@padraigbeirne)

    6 years, 7 months ago

    @wpdreamer It seems to me that your site is stuck in WordPress maintenance mode. To resolve this ftp to your root website folder. You should see a file there called .maintenance that WordPress automatically creates when it’s updating plugins and deletes when the updates are complete. You just need to delete this .maintenance file manually and you should be able to access your website again.

    Thread Starter nene

    (@wpdreamer)

    6 years, 7 months ago

    Thanks for the tips guys, now the issue is solved.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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