Can’t edit or create non-product pages – redirects to editing random product

  • Resolved artcichowski

    (@artcichowski)


    1 year, 4 months ago

    Hi,

    I run a store using WooCommerce + Enfold and I’m having a strange issue where any attempts to create or edit a Page, Post or Portfolio show a default (no Advanced Layout Builder) edit view for an existing Product. Unpublishing that product only leads it to choose the next product from the list. This seems to have happened randomly, as I haven’t installed any new plugins or updates in a few days and I was able to edit non-product pages just fine until earlier today. The issue persists in different browsers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • xue28 (woo-hc)

    (@xue28)

    1 year, 4 months ago

    Hi @artcichowski

    Thanks for reaching out!

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    1 year, 4 months ago

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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