Can’t activate rank

  • Resolved Stephen Ekpa

    (@droidafrica)


    3 years, 10 months ago

    Yet another problem, this time, I can’t activate rankmath…
    There has been a critical error on your website. Please check your site admin email inbox for instructions.
    Issue started when I optimized tables using WP-Optimize
    What should I do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rank Math

    (@rankmath)

    3 years, 10 months ago

    Hello @droidafrica

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please share the error log so we can suggest you better?

    Also, plugins that optimize Database tables sometimes can alter the structure which seems like a case in this.

    Looking forward to helping you.

    Plugin Author Rank Math

    (@rankmath)

    3 years, 9 months ago

    Hello,

    Please update everything on your website, including all the plugins, themes & WordPress.

    Hope that helps.

    If not, please open a new support topic or reply to this one and we will be more than happy to assist.

    Take care!

Viewing 2 replies - 1 through 2 (of 2 total)
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