Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This article lists several completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://wordpress.org/support/article/resetting-your-password/

    Anyhow, use the PHPMYADMIN method to look at your wp_users table. Are your logins there? If so, they reset the password(s).

    Thread Starter Anonymous User 21212951

    (@anonymized-21212951)

    Hello Steven, I don’t think this is due to the incorrect password problem as I said it doesn’t show the red message saying that i’ve entered the wrong password, tho it still does that if I enter something incorrect for password, otherwise, it looks like to me that it just doesn’t get me logged in at all even though i’ve entered the correct one.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Do you have any plugins that affect the login process? Can you share a real link (no login info, please) to your site?

    Thread Starter Anonymous User 21212951

    (@anonymized-21212951)

    Hi Steven!! My site is testnisset.com . And for the plugins, I’ve tried renaming the folder in the database but still doesn’t work when logging in.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Your site times out for me.

    Errors like this may be logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins:  https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus

    Thread Starter Anonymous User 21212951

    (@anonymized-21212951)

    Hello Steven, Thanks for your replies. I have turned on what you told me the wp-debug and now I saw that there is something corrupt related to wp_option but I cannot find it in the file manager. What do I do next?

    For the plugins and themes, I have turned them off and on several times to recheck but still does not work… Thanks for your patience, im really new to this but im looking forward to continue this investigation. Thanks again.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What was in the debug log?

    Thread Starter Anonymous User 21212951

    (@anonymized-21212951)

    Here are a few logs, I am not sure which one, they look different too. What am I supposed to do next?

    [19-Feb-2024 16:36:43 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query DELETE FROM wp_options WHERE option_name = ‘_site_transient_bsf_analytics_track’ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, BSF_Analytics->maybe_track_analytics, get_site_transient, delete_site_option, delete_network_option, delete_option

    [19-Feb-2024 16:36:43 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query DELETE FROM wp_options WHERE option_name = ‘_site_transient_timeout_bsf_analytics_track’ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, BSF_Analytics->maybe_track_analytics, get_site_transient, delete_site_option, delete_network_option, delete_option

    [19-Feb-2024 16:36:43 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query UPDATE wp_options SET option_value = ‘1708533403’, autoload = ‘no’ WHERE option_name = ‘_site_transient_timeout_bsf_analytics_track’ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, BSF_Analytics->maybe_track_analytics, set_site_transient, update_site_option, update_network_option, update_option

    [19-Feb-2024 16:36:44 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query INSERT INTO wp_options (option_name, option_value, autoload) VALUES (‘_transient_doing_cron’, ‘1708360604.0020389556884765625000’, ‘yes’) ON DUPLICATE KEY UPDATE option_name = VALUES(option_name), option_value = VALUES(option_value), autoload = VALUES(autoload) made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, _wp_cron, spawn_cron, set_transient, add_option

    [19-Feb-2024 16:36:44 UTC] WordPress database error Index for table ‘wp_hustle_tracking’ is corrupt; try to repair it for query INSERT INTO wp_hustle_tracking (module_id, page_id, module_type, action, ip, date_created, date_updated) VALUES (‘1’, ‘7324’, ‘slidein’, ‘view’, ‘36.37.169.15’, ‘2024-02-19 23:36:44’, ‘2024-02-19 23:36:44’) made by do_action(‘wp_ajax_nopriv_hustle_module_viewed’), WP_Hook->do_action, WP_Hook->apply_filters, Hustle_Module_Front_Ajax->module_viewed, Hustle_Tracking_Model->save_tracking, Hustle_Tracking_Model->save

    [19-Feb-2024 16:36:44 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query DELETE FROM wp_options WHERE option_name = ‘_site_transient_bsf_analytics_track’ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, BSF_Analytics->maybe_track_analytics, get_site_transient, delete_site_option, delete_network_option, delete_option

    [19-Feb-2024 16:36:44 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query DELETE FROM wp_options WHERE option_name = ‘_site_transient_timeout_bsf_analytics_track’ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, BSF_Analytics->maybe_track_analytics, get_site_transient, delete_site_option, delete_network_option, delete_option

    [19-Feb-2024 16:36:44 UTC] WordPress database error Index for table ‘wp_options’ is corrupt; try to repair it for query UPDATE wp_options SET option_value = ‘1708533404’, autoload = ‘no’ WHERE option_name = ‘_site_transient_timeout_bsf_analytics_track’ made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, BSF_Analytics->maybe_track_analytics, set_site_transient, update_site_option, update_network_option, update_option

    [19-Feb-2024 16:36:44 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home/u543825496/domains/testnisset.com/public_html/wp-content/plugins/wp-visitors-widget/modules/hooks.php on line 13

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Using PHPMYADMIN from your hosting control panel, repair the table “wp_options”.

    https://support.hostinger.com/en/articles/1583224-how-to-fix-error-establishing-a-database-connection

    Thread Starter Anonymous User 21212951

    (@anonymized-21212951)

    Hi Steven! This is what it says when I try to repair “The storage engine for the table doesn’t support repair”.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Ok, then, time to fallback. Do you (or your host) have a backup of the site?

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