Cannot create a New User

  • Resolved rbennett

    (@rbennett)


    2 years, 8 months ago

    I deactivated ALL plugins and even switched to default twenty twenty-one theme

    repaired/optimized database tables

    installed FRESH copy of wordpress.org 5.8.3

    reverted back to wordpress.org 5.8.1

    set up test site and did the same – https://dev.anediblemosaic.com/

    still cannot add a user

    turned on debug

    get this

    Deprecated: add_option was called with an argument that is deprecated since version 2.3.0 with no alternative available. in /home/anediblemosaic/public_html/wp-includes/functions.php on line 5505

    and this

    Deprecated: add_option was called with an argument that is deprecated since version 2.3.0 with no alternative available. in /home/anediblemosaic/public_html/wp-includes/functions.php on line 5505

    Deprecated: has_cap was called with an argument that is deprecated since version 2.0.0! Usage of user levels is deprecated. Use capabilities instead. in /home/anediblemosaic/public_html/wp-includes/functions.php on line 5495

    ERROR LOG shows this

    Deprecated: add_option was called with an argument that is deprecated since version 2.3.0 with no alternative available. in /home/anediblemosaic/public_html/wp-includes/functions.php on line 5505

    Deprecated: has_cap was called with an argument that is deprecated since version 2.0.0! Usage of user levels is deprecated. Use capabilities instead. in /home/anediblemosaic/public_html/wp-includes/functions.php on line 5495

    Thanks in advance for any help/advice.
    Robin

    • This topic was modified 2 years, 8 months ago by rbennett.
    • This topic was modified 2 years, 8 months ago by rbennett.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Isotta Peira

    (@peiraisotta)

    2 years, 8 months ago

    Hello Robin!

    It would be useful to know if it is a single site or a multisite, and if you’re an administrator or a super admin. Only Administrators of single site installations can create new users. In Multisite, only the Super Admin has this ability. https://wordpress.org/support/article/roles-and-capabilities/#additional-admin-capabilities

    I hope this helps, let us know how it goes 🙂

    Thread Starter rbennett

    (@rbennett)

    2 years, 8 months ago

    It is a single site–not multisite

    Robin.

    Isotta Peira

    (@peiraisotta)

    2 years, 8 months ago

    Ok! I tried to replicate the issue but I couldn’t. Can you please share the full log with the error?

    Thread Starter rbennett

    (@rbennett)

    2 years, 8 months ago

    [01-Jan-2022 09:51:21 UTC] PHP Fatal error: Allowed memory size of 239075328 bytes exhausted (tried to allocate 20480 bytes) in /home/anediblemosaic/public_html/wp-includes/functions.php on line 4639
    [01-Jan-2022 21:00:39 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [01-Jan-2022 23:47:13 UTC] PHP Fatal error: Allowed memory size of 239075328 bytes exhausted (tried to allocate 20480 bytes) in /home/anediblemosaic/public_html/wp-includes/functions.php on line 4639
    [02-Jan-2022 06:48:17 UTC] PHP Fatal error: Allowed memory size of 239075328 bytes exhausted (tried to allocate 20480 bytes) in /home/anediblemosaic/public_html/wp-includes/functions.php on line 4639
    [03-Jan-2022 16:06:09 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [03-Jan-2022 23:45:58 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [04-Jan-2022 06:12:15 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [04-Jan-2022 11:37:10 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [05-Jan-2022 01:50:01 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [05-Jan-2022 02:37:13 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [05-Jan-2022 10:43:38 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [07-Jan-2022 08:21:40 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [07-Jan-2022 09:37:01 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [07-Jan-2022 10:45:21 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [07-Jan-2022 14:44:21 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [10-Jan-2022 07:11:13 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [11-Jan-2022 10:11:52 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [11-Jan-2022 17:02:23 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [12-Jan-2022 08:15:11 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [12-Jan-2022 09:22:04 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [12-Jan-2022 10:35:21 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [12-Jan-2022 17:40:38 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [12-Jan-2022 19:54:42 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [18-Jan-2022 07:19:52 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [18-Jan-2022 15:49:22 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [18-Jan-2022 17:47:20 UTC] PHP Warning: strpos() expects parameter 1 to be string, array given in /home/anediblemosaic/public_html/wp-includes/functions.php on line 926
    [18-Jan-2022 17:47:20 UTC] PHP Warning: substr() expects parameter 1 to be string, array given in /home/anediblemosaic/public_html/wp-includes/functions.php on line 926
    [18-Jan-2022 20:31:10 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [18-Jan-2022 23:16:19 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [19-Jan-2022 01:54:45 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [19-Jan-2022 02:32:08 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [19-Jan-2022 09:56:15 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [19-Jan-2022 10:33:58 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [19-Jan-2022 23:57:05 UTC] PHP Warning: hash_equals(): Expected known_string to be a string, bool given in /home/anediblemosaic/public_html/wp-includes/pluggable.php on line 2432
    [20-Jan-2022 06:56:10 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfBlocks7’ doesn’t exist for query SHOW FULL COLUMNS FROM wp_wfBlocks7 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include_once(‘/plugins/wordfence/wordfence.php’), wordfence::install_actions, wfBlock::lockoutForIP
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfBlocks7’ doesn’t exist for query SHOW FULL COLUMNS FROM wp_wfBlocks7 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include_once(‘/plugins/wordfence/wordfence.php’), wordfence::install_actions, wfBlock::lockoutForIP
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfConfig’ doesn’t exist for query INSERT IGNORE INTO wp_wfConfig (name, val, autoload) VALUES (‘wfSyncGeoIP.lock’, ‘1642664672’, ‘no’) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wordfence::veryFirstAction, wfConfig::createLock
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfBlockedIPLog’ doesn’t exist for query SELECT DISTINCT countryCode, IP FROM wp_wfBlockedIPLog WHERE unixday >= FLOOR(UNIX_TIMESTAMP(DATE_SUB(NOW(), interval 7 day)) / 86400) GROUP BY IP ORDER BY unixday DESC LIMIT 500 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wordfence::veryFirstAction
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfHits’ doesn’t exist for query SELECT MAX(attackLogTime) FROM wp_wfHits made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wordfence::veryFirstAction
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfLiveTrafficHuman’ doesn’t exist for query SHOW FULL COLUMNS FROM wp_wfLiveTrafficHuman made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wfLog->actionSetRequestJSEnabled, wfLog::isHumanRequest
    [20-Jan-2022 07:44:32 UTC] WordPress database error Table ‘anediblemosaic_wp.wp_wfLiveTrafficHuman’ doesn’t exist for query SHOW FULL COLUMNS FROM wp_wfLiveTrafficHuman made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wfLog->actionSetRequestJSEnabled, wfLog::isHumanRequest
    [20-Jan-2022 07:52:29 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/anediblemosaic/public_html/wp-admin/includes/plugin.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/anediblemosaic/public_html/wp-content/plugins/icegram/icegram.php on line 64
    [20-Jan-2022 07:52:32 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/anediblemosaic/public_html/wp-admin/includes/plugin.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/anediblemosaic/public_html/wp-content/plugins/icegram/icegram.php on line 64
    [20-Jan-2022 07:54:02 UTC] PHP Fatal error: require(): Failed opening required ‘/home/anediblemosaic/public_html/wp-includes/version.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/anediblemosaic/public_html/wp-settings.php on line 33
    [20-Jan-2022 07:54:04 UTC] PHP Fatal error: require(): Failed opening required ‘/home/anediblemosaic/public_html/wp-includes/version.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/anediblemosaic/public_html/wp-settings.php on line 33
    [21-Jan-2022 07:58:40 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97

    Isotta Peira

    (@peiraisotta)

    2 years, 8 months ago

    Thank you for sharing it!

    I don’t see the add_option error in the log you’ve just shared and there’s a few different things (including errors) coming from some plugins. Would you please try this? Deactivate all plugins, switch to one of the default themes, and try to create an user with your admin role. Then, share the log of that particular process if you still can’t create an user so I can be of more help 🙂

    Thread Starter rbennett

    (@rbennett)

    2 years, 8 months ago

    Please see my initial post – here is screenshot – https://snipboard.io/sYpbIi.jpg

    Isotta Peira

    (@peiraisotta)

    2 years, 7 months ago

    Hi!

    From your directory path, it seems that some active plugins are experiencing some errors:

    [20-Jan-2022 07:52:32 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/anediblemosaic/public_html/wp-admin/includes/plugin.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/anediblemosaic/public_html/wp-content/plugins/icegram/icegram.php on line 64

    [03-Jan-2022 16:06:09 UTC] PHP Warning: array_keys() expects parameter 1 to be array, bool given in /home/anediblemosaic/public_html/wp-content/plugins/worker/src/MMB/User.php on line 97

    Can you try to check them up and let us know? Thanks!

    Thread Starter rbennett

    (@rbennett)

    2 years, 7 months ago

    I have been testing on a test site – https://dev.anediblemosaic.com/ not the live site

    Robin

    • This reply was modified 2 years, 7 months ago by rbennett.
    Isotta Peira

    (@peiraisotta)

    2 years, 7 months ago

    I understand. In order to help you I’d need a log belonging to a site where you can repro this issue (the full log with the “Deprecated: add_option…” message you shared). Once you have it, please paste it here so we can try to understand what happens 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Cannot create a New User’ is closed to new replies.

Tags