Cache issue with comments via Jetpack app

  • Resolved jaapnr1

    (@jaapnr1)


    7 months, 2 weeks ago

    I have a bi-langual website with WPML. I use the Jetpack app pretty often to reply to comments on the website.

    I noticed something odd. When I reply on an English article – base language – everything works fine. But when I reply on a Dutch article – 2nd language – the comment is not visible until I purge cache.

    I used WP Rocket. And now I use Cloudflare APO without anything else. Both same behaviour. I seems that there is some compatibility issue here?

    Hope you can help or are aware of this issue.

    Best regards,

    Jaap

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    7 months ago

    Hi @jaapnr1

    If you pause all caching, does the Dutch reply go through?

    Thread Starter jaapnr1

    (@jaapnr1)

    7 months ago

    Yes. It works with all cache disabled.

    I am in touch with WP Rocket and they ask me to contact you and ask something about a hook:

    “However, it’s possible there might be some kind of solution we can work out. This would likely involve using a hook that Jetpack fires when a new comment is submitted, so would it be possible for you to contact their support to ask for the specific action/hook that is fired when a comment is submitted via Jetpack?”

    Could you help me with this?

    • This reply was modified 7 months ago by jaapnr1.
    richpath

    (@richpath)

    6 months, 4 weeks ago

    @Bruce (a11n) ,

    Could you please remove/purge all the cache of my website? I have updated the featured images but kept the same name. It is still showing the old images on the web. When I disable Site Accelerator it shows all new images.

    Thanks,
    Rich

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    6 months, 2 weeks ago

    Hello @jaapnr1 – I think it is comment_post – but let me confirm with the team and get back to you with confirmation.

    @richpath – could you please start your own thread, as per the forums welcome guide and mention the site address there?

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    6 months, 1 week ago

    Hello @jaapnr1 – it is comment_post. Other hooks are also almost the same as WordPress Core, depending on the comment status and settings.

Viewing 5 replies - 1 through 5 (of 5 total)
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