• Resolved clembfr

    (@clembfr)


    Hi, I have a problem with PMPro. I created two paid offers by recurring payment with PayPal Express. When I go to the page to pay I have the form to create an account but I do not have the form for billing information. Could you help me ? Thanks in advance

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  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to Paid Memberships Pro.

    By default PMPro won’t show billing fields on the checkout page for PayPal Express as all billing information is typically processed within PayPal’s portal instead.

    To add billing fields to your checkout, you can use the Capture Name & Address for Free Levels or for Offsite Gateway Add On -https://www.paidmembershipspro.com/add-ons/capture-name-address-free-levels-offsite-gateway/

    When using the above Add On it will capture the details to the order.

    Alternatively, the billing fields can be done via our User Fields functionality found under Memberships > Settings > User Fields – you can create these fields using the default billing field names in order for them to save to the order correctly.

    Please note that these solutions are on Paid Memberships Pro side and does not synchronize the data between the gateway, as the customer would need to login to their PayPal account and adjust their details from their merchant account (for PayPal).

    Plugin Support Jarryd Long

    (@jarryd-long)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved.

    If you’re enjoying Paid Memberships Pro, would you mind rating it 5-stars to help spread the word? https://wordpress.org/support/plugin/paid-memberships-pro/reviews/

Viewing 2 replies - 1 through 2 (of 2 total)
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