Home / Plugin: UpdraftPlus: WP Backup & Migration Plugin / Backup complete email not being sent
I’ve noticed that I’m not being sent a notification email that my backups have been completed. I’ve wiped all settings deactivated the plugin cleared cache and reactivated the plugin but the email notices still aren’t being sent. The back ups are displaying in my cloud storage service.
Hi,
You can set your email at UpdraftPlus “Settings” tab > show expert settings > email report.
Kind Regards,
Bryle
I have that setting checked and the proper email address. I haven’t had an email update since the 26th of November 2023.
Can you post your log using a tools such as pastebin.com so we can see if there is an issue with your backup or just with the email?
I wasn’t able to send it via PasteBin the file was too large. But here is a link from Private Bin
https://privatebin.net/?79670633ae8fc34c#2jx5bV1Lcc8RuKHKBM9CpNp9HkmCUSDwVfFsRTLNBCjw
Your max execution time is extremely low.
Can you try adding the following to your wp-config.php
set_time_limit(900);
Sorry for the late reply I’ll reach out to my hosting provider and ask for it to be changed.
Update: I reached out to my hosting provider and they have changed the execution time per your request.
vanessa6297.
Can you run another backup and post the log?
The backup is currently being run. I’m waiting for it to finish to see if the email report is sent.
The backup finished but I didn’t have an email sent.
HI,
Apologies, the email issue we believe is due to a bug that is currently with our development team
Thank you for the update. I won’t worry about it for now. I’ll just double check to make sure my files are listed in my cloud storage.
I have the same issue with not receiving email notifications after backups are done. I recognized that the “send email” checkbox remains empty, even though I checked and saved the option (I did several times). When I reopen the options page, the checkbox is no longer activated.
@klaushschaefer mine remains active but I just don’t have an email notification sent. When I check where I stored the files they are saved in the proper place.
@klaushschaefer – This issue is currently with our development team. We would advise keeping an eye on our changelog for further information. We would hope to have this fixed in the next release.
@vanessa6297 – can you post your backup log again as this sounds like it could be slightly different?
@vupdraft here is the link
https://privatebin.net/?10554466c70a6446#6z7Zu9Gb3hRTD5n4Nr82S1BYGePzvPZNPTMawKQPaRuf
I had an weekly update being on Sunday 1/15 that seems to have stalled. There haven’t been any changes except for the one that you suggested I do over a week ago.
