• Today I started noticing that anti virus programs are flagging the JS in Elementor for trojan virus. I am sure this is likely a false alert, but can we do something so this is fixed and folks do not think our websites are infected???

    The page I need help with: [log in to see the link]

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  • Plugin Support Milos

    (@miloss84)

    Hi there,

    t’s quite common for antivirus programs to flag JavaScript, especially if it includes certain patterns or functionalities, as potentially malicious even if it isn’t. Here are a few steps you can take to address this issue:

    1. Verify the Issue:
      • Check the specific details provided by the antivirus programs. Identify which parts of the Elementor JS code are being flagged.
      • Scan the flagged files using multiple antivirus tools to confirm it’s a false positive.
    2. Update Elementor:
      • Ensure you are using the latest version of Elementor and WordPress. Sometimes, updates include fixes for such issues.
    3. Contact Antivirus Vendors:
      • Reach out to the antivirus companies flagging the files. Most vendors have a process for reporting false positives. Provide them with the necessary details and request a review.
    4. Modify the JS Code (if necessary):
      • If you identify specific patterns or code snippets that are triggering the alert, consider modifying them. However, do this cautiously to avoid breaking functionality.
    5. Whitelisting:
      • If the issue persists, you might need to inform your users about how to whitelist the files in their antivirus software temporarily, until the issue is resolved.
    6. Security Audit:
      • Conduct a thorough security audit of your website to ensure there are no actual vulnerabilities or malicious code.

    By taking these steps, you can mitigate the impact of this issue and maintain trust with your users. If you need further assistance with any of these steps, feel free to ask!

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