Animation changes between with responsive issue?

  • Resolved ashbyvagg

    (@ashbyvagg)


    3 years, 4 months ago

    Hello,

    Just updated to 3.1.1, and seems as though it is no longer able to change the animations on a elements between screen displays, and is still pulling the default from the desktop, even though thay have been changed for the mobile.

    Thanks in advance for any help on this.
    Regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • saidaboukhadra

    (@saidaboukhadra)

    3 years, 4 months ago

    Hello,

    Does the issue happen when updating to Elementor 3.1.1? Please create a staging site and update your Elementor version to the latest to see if it can help. https://docs.elementor.com/article/178-changelog

    If not, please elaborate more on the issue and share PHP error logs so we can check what might have caused the issue. https://elementor.com/help/update-issues/

    If all else fails, please let me know and I’ll be glad to check it for you. Please back up your site so we can avoid further issues. https://elementor.com/help/elementor-3-1-faq/

    Regards,
    Said

    Thread Starter ashbyvagg

    (@ashbyvagg)

    3 years, 4 months ago

    Hello @saidaboukhadra,

    Thanks for your response. I’m not sure it it was there before as had just set the animations for the desktop and didn’t look so bad so left them, but was playing last night with a few bits an nothing changed when I changed the ones for the mobile.

    When loading in the editor it shows as it should, but not on the actual page.

    Will need to look in to this a little more, when I’ve got the time as will need time to read up on the links you’ve given.

    Thanks in advance.

    saidaboukhadra

    (@saidaboukhadra)

    3 years, 3 months ago

    Hello,

    We apologize for the delay.
    If the case is still relevant, please submit a ticket by sending an email to “support@elementor.com”

    We will look into it and handle it deeply.

    Regards,
    Said

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Animation changes between with responsive issue?’ is closed to new replies.