All thumbnails get black background regardless to my choice

  • Resolved dk9

    (@dk9)


    6 years, 9 months ago

    Hello! Great plugin man, so useful. But unfortunately I can’t use it…
    My website is white, and the plugin creates thumbnails with black background regardless to my choices of colors in the settings page.
    I also ticket “take from picture” but nothing has changed, it is still black.
    Any ideas?
    Cheers
    Daniel

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ilmdesigns

    (@ilmdesigns)

    6 years, 9 months ago

    Go to settings and choose white background. I didn’t add default, so it is getting black as default.

    Thanks

    Thread Starter dk9

    (@dk9)

    6 years, 9 months ago

    Thanks for your quick reply. I have set the background setting to different colors, but it still stays black. I’ve clicked save and everything seems correct, only the color doesn’t change.
    Could it be incompatible to WordPress 4.9?
    Thanks
    Daniel

    gregrlevy

    (@gregrlevy)

    6 years, 6 months ago

    Hi

    Same problem. Black background.

    Excellent app!

    Thanks
    Greg

    APConsulting

    (@apconsulting)

    6 years, 3 months ago

    I am having the same problem.

    I have tried setting the colour to many others and it is not working.

    I would actually like to use the option to get the colour from the image but that isn’t working either.

    One other thing…it might make the plugin easier to set the colour if you can add the ability to enter the hex value for the colour.

    Please help!

Viewing 4 replies - 1 through 4 (of 4 total)
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