Home / Plugin: WooCommerce / After update to 8.5 get error 403 Forbidden
After update to 8.5 I’m getting 403 Forbidden in all webpages. Thus, I have rolled back with FTP to 8.4 verson.
Renaming the folder /wp-content/plugins/woocommerce or even the entire plugins had no effect.
The page I need help with: [log in to see the link]
You have rollback to 8.40 again
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WooCommerce -> Settings -> Advanced -> Features -> Marketplace
If this marketplace option is disabled in 8.4.0 or lower version of WooCommerce, and the plugin is updated then getting a fatal error.
If I enable this option and then update the plugin to 8.5, everything works fine.
The Marketplace option in in 8.4.0 version “New, faster way to find extensions and themes for your WooCommerce store” its enabled.
I have update the plugin to 8.5 twice, and always have got 403.
The update also triggers fail2ban and modsec, so all my domain visitors were banned. Including me. Had to change my ip to roll back to 8.35
same. i have installed the new version of the plugin and now my web site has crashed.
Ongoing..
Keep an eye on this:
https://github.com/woocommerce/woocommerce/issues/43406
and here:
https://wordpress.org/support/topic/after-the-8-5-0-update-i-encountered-an-error/
Hello everyone!
Thank you for bringing this issue to our attention. The team is actively working to resolve it as fast as possible.
If for whatever reason you’re not able to downgrade to version 8.4.0, you can try enabling the marketplace suggestions option which the issue originates from via the following WP-CLI command.
wp --skip-plugins option update woocommerce_feature_marketplace_enabled yesWe apologize for any inconvenience caused!
The issue remains on the 8.5.1 version.
I confirm, the issue remains in 8.5.1, all my multisites and websites of our clients got 403, total disaster, was most of the day yesterday fixing the issue and talking to clients. I wonder why don’t they test security before in WooCommerce.
Website is not accessible with the 403 Forbidden error after a WooCommerce plugin update to 8.5.1
Hi @nicole0155 @chicho1969, @gfrino and everyone.
Our dev team knows about this issue and they’re on it. We recommend you check out the solution we’ve posted on our dev blog. It’s been working for everyone who’s tried it so far: https://developer.woo.com/2024/01/16/woocommerce-8-5-1-issues-with-web-application-firewalls-modsecurity/
At the time being, we can’t give you an estimate for when the team will look into or fix the issue as bug reports are prioritised based on a few criteria. If you’d like to receive updates, please subscribe to the GitHub issue.
Let us know how that goes. Looking forward to hearing from you!
Solved to me with the version 8.5.2 and following the recomendation https://developer.woo.com/2024/01/16/woocommerce-8-5-1-issues-with-web-application-firewalls-modsecurity/
Glad to hear it – thanks for letting us know!
I’ll mark this thread as resolved now.
