Plugin Support
AndreeaR
(@andreearadacina21)
Hi @nocalo,
Thank you for using PPOM!
I accessed your website but couldn’t encounter any issue – https://vertis.d.pr/i/OffvF7. Can you please let us know if the problem persists?
Thread Starter
nocalo
(@nocalo)
Thank you for your reply. Please select 10 units as in the attached image.
You will see that in the cart the quantity I circled is wrong. It is €80 as it appears in the total I marked with the arrow below.
This confuses my customers and this did not happen before. Please help me solve this.
SCREENSHOT: https://drive.google.com/file/d/1Dz7hhC4X7dMXgaluxoW-fPjYfxs_nsnb/view?usp=sharing
Plugin Support
AndreeaR
(@andreearadacina21)
Hi @nocalo,
Can you please update to the latest version and let us know if the issue persists? In case it does, kindly share the URL of the page where I can test the behavior.
Thread Starter
nocalo
(@nocalo)
I just updated and it’s even worse. Now it asks me to fill in a field that doesn’t exist and it doesn’t let me add to cart, I had to go back to the previous version.
You can see the error here after adding to cart: https://shorturl.at/rhCma
Please help me.
In the meantime my solution would be to go back to version 32.0.21 but I don’t know how to do it
Plugin Support
AndreeaR
(@andreearadacina21)
Hey @nocalo,
I am sorry to hear about the difficulties you encountered.
This issue has been forwarded to our development team and they will work on addressing it as soon as possible. More details can be found here – https://github.com/Codeinwp/woocommerce-product-addon/issues/316.
To rollback the plugin, kindly follow these steps – https://docs.themeisle.com/article/744-how-to-rollback-your-theme-and-plugin#previous-plugin.
We’ll keep you updated as soon as we have news.
Plugin Support
AndreeaR
(@andreearadacina21)
Hey @nocalo,
I hope this message finds you well. I am pleased to inform you that we have released an update for PPOM, which includes a resolution to the issue with the required fields.
We appreciate your patience and support during this process. If you have any further questions or require assistance with the update, please do not hesitate to reach out.
Wishing you a great day ahead!