Made in Chicago Company Directory

yush91
(@yush91)

5 years, 11 months ago
Hello guys,

I have a fresh install of wp 4.9.7 here. The add page or links to menu in Appearance > Menus is not working. When I select any page and click on add to menu button it’s having a loading small icon right beside it and after a second it didn’t just add the pages or menu links to the menu. It’s happening all over my hosting accounts. I have a google compute engine vps running on centos 7 and installed Sentora as the web host manager.

Steps that I already tried:
-Disabled and deleted all the plugins
-Switched to default theme (as it was in already with the fresh install)
-Changed the browser to firefox, edge, opera, chrome
-deleted my dns cache.
-deleted my pc and browser cache.
-tried on a different pc on a different network.

I don’t think it’s it’s a bug of the wp scripts but something wrong with my web server config.

P.S When I go to customize and customize the site in realtime I can add menus from there but not from the Appearance > Menus

If anyone can guide me to solve the issue would be helpful.
Thanks in advance.
- This topic was modified 5 years, 11 months ago by stephencottontail. Reason: removed modlook tag
The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)

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Moderator Jose Castaneda
(@jcastaneda)

THEME COFFEE MONKEY

5 years, 11 months ago
When I select any page and click on add to menu button it’s having a loading small icon right beside it and after a second it didn’t just add the pages or menu links to the menu

Is there a console error by chance?

Have you tried setting the CONCATENATE_SCRIPTS to true in your wp-config?
```
define( 'CONCATENATE_SCRIPTS', true );
```
Thread Starter yush91
(@yush91)

5 years, 11 months ago
Hello Jose,
Thank you so much for your reply.

I just updated my wp-config.php with the line of code that you gave me define( 'CONCATENATE_SCRIPTS', true );

Still doesn’t works!!

It doesn’t give me any error. But still I can not add my pages to the Menus.

Here is the video link that I did with screen recorder
https://drive.google.com/file/d/1-A4q-8dx5pl2nSx9xam2xIeavlAAu-BZ/view?usp=sharing
- This reply was modified 5 years, 11 months ago by yush91.
- This reply was modified 5 years, 11 months ago by Jose Castaneda. Reason: backticks
Moderator Jose Castaneda
(@jcastaneda)

THEME COFFEE MONKEY

5 years, 11 months ago

When you are on the menu screen, open your developer tools. Most browsers use the F12 key for that. There is a tab called Console. Is there anything in there?

stephencottontail
(@stephencottontail)

5 years, 11 months ago

@yush91: First off, you’ll want to remove that admin account you made immediately. Many people have likely already seen it.

Second, please do not offer to give access to other users. Anyone who accepted an offer like that would be facing serious consequences.

Thread Starter yush91
(@yush91)

5 years, 11 months ago

Alright! I have deleted the account. And I don’t see any erros on the console. So what would be the solution in my case.

Moderator Jose Castaneda
(@jcastaneda)

THEME COFFEE MONKEY

5 years, 11 months ago

And I don’t see any erros on the console

Well, I’m stumped on this one then. 😐
Thread Starter yush91
(@yush91)

5 years, 11 months ago
@jcastaneda This is weird! The thing which is bugging me if I can add the pages to menus from the Live customize then why can’t I do that on the Appearance > Menus ? But I can remove the items from the menu from there!!!!!!!

Please see this screen recorded video.
https://drive.google.com/file/d/1hEa2lNkavCm-EFfU7Ct8c88LOhRH9vl1/view?usp=sharing
- This reply was modified 5 years, 11 months ago by yush91.
Moderator Ipstenu (Mika Epstein)
(@ipstenu)

🏳️‍🌈 Advisor and Activist

5 years, 11 months ago

Do you have access to server error logs? If so, check them out and see if there’s something akin to Mod Security causing this…

idinteractive
(@idinteractive)

5 years, 7 months ago

Hello,

I encounter exactly the same problem on a WordPress 4.9.8 (multisite).

I have the same bug as in the @ yush91 video.

I have no log on the server and no error with WordPress logs.

Only one thing I noticed is that this problem only arises when the content of my page exceeds about 2300 characters …

I have already done several wordpress (multisite or not) with much larger content without encountering any problem.

Another thing, adding menu works from the menu Appearance > Customize…

An idea can be?

Thank you

idinteractive
(@idinteractive)

5 years, 7 months ago

Nobody can help me ?

wordfox
(@wordfox)

5 years, 5 months ago

Did you get a fix for this? Its started happening to me today.

idinteractive
(@idinteractive)

5 years, 5 months ago

Hello,

I added
php_value post_max_size 20M
or
php_value max_input_vars 10000
in the .htaccess of WordPress!

Try one or the other, or both, I’m not sure
Omar Faruk
(@rraju007)

5 years, 5 months ago
I have same issue, Anyone please tell me the solution.Thanks
- This reply was modified 5 years, 5 months ago by Omar Faruk.
wordfox
(@wordfox)

5 years, 5 months ago

Hi
The solution that worked for me was
increase the PHP memory limit and also commented below code in the .htaccess of file lansinoh.co.uk.
========
## SetEnv DEFAULT_PHP_VERSION 7
=======

mohamedh
(@mohamedh)

5 years, 4 months ago

Hey, did anyone find a solution?

I tried updating my php.ini with the following
post_max_size 20M
and
max_input_vars 10000
But it didn’t work