Accordion always appears open on page load
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Viewing 6 replies - 1 through 6 (of 6 total)
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Hi there hope you are well,
I have been using this plugin for a little while now and have noticed that the accordions always expand on page load and won’t allow the user to close them.
I have gone through the plugin settings and made sure the accordions are set to open when clicked however despite this they always open and can’t be closed.
Is this a known bug in the plugin or am I missing an extra step in the plugin configuration?
Thanks!
Thanks for your post, this is probably js error issue on your page, please send me your accordions page url.
Sure here’s one page: https://agrtech.com.au/domains/
Please see the screenshot, i can see you are using cache plugin, which might be causes the issue, could you please deactivate cache plugin and clear browser cache and see whats happening.
thanks for getting back, tried that already with no luck.
Please try loading scripts file at header, i can see you are using w3-total-cache plugin, there is an option to do this.
Regards
Thanks for the reply and sorry for the delayed response. I have checked all cache settings and ensured scripts are loaded from the header but unfortunately the issue is still present.