500 internal error using AMP

  • guisegma

    (@guisegma)


    3 years, 3 months ago

    I installed AMP for WordPress 3 days ago and the results were really good other than showing an error in the structured data. Today the website was showing a 500 internal error and I couldn’t do anything on the website. After uninstalling the plugin from the website it works as usual. Any ideas of why this occurs? I really want to use the AMP but I don’t feel like risking my website every other 3 days.

    Thank you very much for your help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • ishan639

    (@ishan639)

    3 years, 3 months ago

    Hi.
    Same problem occurred with me 3 times.
    Whenever I activate the plugin, my site went down giving internal server error 500.
    I do not know why this error came.
    But solution is, when your site went down, simply go to cpanel and rename your .htaccess file.
    Your site will work again.
    Then generate new .htaccess file by saving pearmalinks. Then you can delete renamed .htaccess file and no need to uninstall plugin.
    The site should run normally.

    Moderator tobifjellner (Tor-Bjorn Fjellner)

    (@tobifjellner)

    3 years, 3 months ago

    The error code 500 (Internal error) can have a lot of different reasons, but in many cases it’s some kind of misconfiguration. in .htaccess.

    If you’ve got not special functionality in .htaccess, then yes, one thing you can try is removing/renaming .htaccess and then let WordPress generate a new copy by re-saving your permalink settings.

    But other root causes are also possible. Typically, the problem actually lies outside of WordPress itself. It may be useful talking to your hosting provider, too.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    3 years, 3 months ago

    Can you please refer to the following tutorial and let us know back if you need any assistance?

    Ref: https://ampforwp.com/tutorials/article/how-to-debug-a-fatal-error-also-known-as-500-error/

    Thread Starter guisegma

    (@guisegma)

    3 years, 3 months ago

    Thank you for your quick answers. I will try what @ishan639 said!

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    3 years, 3 months ago

    Can you please let us know if the issue is still persistent? So that we will help you to resolve.

Viewing 5 replies - 1 through 5 (of 5 total)
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