0/5 for SEO and this company marked my issue as resolved when it wasn’t.

  • a4jp

    (@a4jpcom)


    2 weeks, 1 day ago

    I reported an issue and they just marked it as resolved when they didn’t even do anything. There is no ALT field for gallery images in this plugin. Even WordPress includes this, as it’s an important part of SEO. The support guy just said he had reported it as well before. Why doesn’t the company even listen to it’s support staff??? Use an image on two different pages with different keywords and you have to have multiple copies of the image in you media folder to set it through WordPress as this plugin can’t do it. The row block get crushed on old devices like iPods, phones, etc. and code shows up in excerpts. There are some serious problems with this plugin. I’m trying to remove most the advanced heading code and blocks I added to my site now. It’s easier to just add WordPress headings with CSS as they work properly. This used to be one of the best plugins compatible with basically everything. What happened to the old testers? I hope you can clean up the code and fix things like ALT tags as they are important.

Viewing 1 replies (of 1 total)
  • Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    1 week, 5 days ago

    Hi @a4jpcom,

    Thank you for bringing this to our attention. You’re absolutely right; we should have reached out to ensure all your concerns were addressed before marking the topic as resolved. I apologize for this oversight.

    It seems like the feature request you submitted might not fully align with what you were expecting. From what I gather, you’d like our Gallery(Adv) block to offer an “ALTERNATE TEXT” option similar to the one available in the core Image block.

    The value for this Image block option reflects what the Alt text values from the Media Library. In a way, this will work the same if you update the Alt texts by updating the images selected in your Gallery(Adv) block. Watch this screencast and see how the Alt text for the girl with eyeglasses was added to the output – https://share.zight.com/QwuJ7Gjr

    I noticed your concern about handling multiple languages and keywords for the same image. If you’re using a multilingual plugin, you don’t need to upload duplicate images or set alternate texts separately. Here’s how two popular plugins handle this:
    Polylang: Working with Media
    WPML: Media Translation Guide

    If you could you provide more details about your setup it will help us assist you more effectively.

    Looking forward to your response!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.